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Work Background
OpenTextEmerging Markets Senior Delivery Lead
Apr. 2024SofiaI successfully led initiatives to enhance customer outcomes and drive revenue growth in the Emerging Markets region. • Developed and implemented strategic roadmaps that aligned with clients' digital transformation goals. • Fostered collaboration among sales, presales, and product management teams to scale business operations effectively. • Consistently overachieved revenue targets for six quarters, showcasing a strong focus on delivering exceptional customer value.
Micro Focus (formerly HP / Hewlett Packard Enterprise)Emerging Markets Delivery Manager
May. 2022 - Feb. 2024Sofia, Sofia City, Bulgaria
Micro Focus (formerly HP / Hewlett Packard Enterprise)WW Global Supply Manager ( PS Procurement)
Jan. 2021 - May. 2022Sofia, Sofia City, BulgariaLeading global 3P rationalisation and ISO 27001 certification programmes
Micro Focus International/ now Open TextWorldwide Supply and ISMS Manager
Jan. 2021 - Apr. 2022Leading global 3P rationalisation and optimization and developed and implemented an ISMS for the global PS organization to enable value realization and improve the effectiveness and reduce waste in the E2E procurement process whilst ensuring adherence to information security standards. Evaluated corporate controls, standards and procedure for safeguarding information security and ensured the ICT strategy is enhanced to respond effectively to IS requirements whilst mitigating any probably risks. Delivered enablement to the WW PS organisation, prepared stakeholders for external audits, led ISMS internal audit programme, monitored / managed PS operations and supporting functions for compliance to regulations, certification and corporate policy requirements. Provided guidance to the PMO for enhancing the PS documented risk management system to ensure effective monitoring and assessment of controls and processes to ensure risks associated with the integrity, availability and confidentiality of information are continuously monitored and mitigated as required.
ThePoWoW.MeChief Executive Officer
May. 2020 - Jan. 2022Sofia, Sofia City, BulgariaPassionate about patient engagement and ensuring the right quality care at the right time and efficiently. The start-up enables people with diabetes and all physicians and specialists working with diabetes patients a single platform to connect and be able to support each other to ensure the patients receive the right level of care and services/ information whenver they need.
Micro Focus International/ now Open TextBusiness Development Manager
Jun. 2017 - Jan. 2021Orchestrate lifecycle project management, from requirements capture to target value definition, initiation framework and risk management to meet and exceed customer expectations, specialising in software and IT solutions. • Retained customers at 90% in FY2019 across the EMEA region using strategic relationship management in the client portfolio. • Delivered high-quality proposals and increased customer satisfaction despite cost optimisation measures and gaps in the business strategy. • Spearheaded a project management team to conceptualise solutions for employee growth and performance monitoring to be rolled-out company-wide.
Micro FocusEMEA Business Development Manager
Jun. 2017 - Jan. 2021SofiaRecognized as an innovator and thought leader, consistently coming up with new ways of working, and creating new solutions and consumption models to meet the most complex customer needs. I captured requirements, defined target value, initiated framework and conducted risk management to meet and exceed customer expectations, specialising in software and IT solutions. My key contributions include: • Retained EMEA customers at 90% in FY2018 and FY2019 via strategic relations. • Surpassed order and revenue targets by driving key account development plans. • Spearheaded a project team to design solutions for employee growth and performance. • Delivered high-quality proposals and increased customer satisfaction despite challenges. • Captained 2 internal ACT initiatives in FY2018 & FY2019 to increase internal engagement. • Designed and produced a professional services handbook to drive collaboration.
Hewlett Packard EnterpriseData Services Manager
Feb. 2013 - May. 2017Lead a regional team of 20-25 architects, project managers and consultants to provide big data services for clients. Planned and executed projects using intellectual capital and optimum delivery approach to meet contracted scope, budget and timeframes, tracking progress using KPIs and various business metrics. Analysed all documents in contract management to expedite big data services, such as archiving and back-up products. • Stabilised results and motivated a team to achieve high performance, despite deficiencies in the product and organisational transformation. • Attracted new customers and retained an existing portfolio by guaranteeing a return on investment (ROI), resulting in high satisfaction levels.
Hewlett-PackardEMEA Consulting Manager
Jan. 2013 - Jun. 2017SofiaIAs regional lead, I headed a team of 15-20 architects, project managers and consultants to provide big data services for clients. I organised and executed projects using intellectual capital and optimum delivery approach to meet contracted scope, budget and timeframes, continually monitoring progress via KPIs and various business metrics. I evaluated documents in contract management to expedite big data services, such as archiving and back-up products. My key contributions included: • Stabilized results and motivated a team to achieve high performance, despite challenges. • Attracted new customers and retained portfolio by guaranteeing a return on investment.
HP Software PSProject Manager
Jan. 2010 - Jan. 2013Sofia, BulgariaWith ownership of lifecycle project management for all verticals, I simultaneously provided information management and governance, leading teams to implement solutions in line with business strategy and objectives. I scheduled all engagements and tracked performance using various metrics, while controlling profit & loss and resources. My key contributions included: • Guaranteed a min.85% in expected gross margin for projects by controlling finances. • Shaped sound recommendations for employee recognition, mentoring and enablement. • Championed continuous process improvement with new standardised templates. • Resolved product defects, stability problems and enhancement requests with wide teams. • Received an honorary award in 2011 for consistent high performance out of a large team.
Hewlett-PackardResource Broker
Dec. 2007 - Dec. 2009Sofia, BulgariaAs a consultant and enabler, I supervised the EMEA regional delivery team, guiding on effective tools and processes to successfully onboard new employees. I produced detailed reports based on analysis of resource utilisation, skillset and CVs to inform decision making. My key contributions included: • Increased billable utilisation by 8% in 12-months as a trusted advisor for delivery leaders. • Drove innovation and process improvement, embedding new tools and excellence plans.
AdeccoResource Broker for HP UKI Consulting and Integration organization
Dec. 2007 - Dec. 2009Acted as a consultant and enabler for the delivery team serving the EMEA region, guiding on effective tools and processes to successfully onboard new employees. • Increased billable utilisation by 8% in 12-months as a trusted advisor for delivery leaders • Drove innovation and process improvement, putting new tools in place and developing operational excellence programmes for business roll out.
Eligo International LtdAccount Executive
May. 2006 - Mar. 2007
Thomas Cook Group plcTravel Agent
May. 2004 - Apr. 2007
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