MedFlightCommunications & Outreach Coordinator
Jun. 2006 - Oct. 2021Columbus, Ohio AreaHealthcare Communications Leader | Safety Innovator | Community Connector For 15+ years at MedFlight, I cultivated a multi-disciplinary career spanning communications, community outreach, and safety leadership. Starting as a helicopter dispatcher, I grew into a role designed specifically for me, managing outreach, communications, and safety efforts that continue to benefit the organization today. Key Accomplishments: - Increased social media and online engagement by an astounding 900%, establishing MedFlight as a thought leader in healthcare communications.
- Designed and implemented the organization’s first Mobile ICU risk assessment plan and policy.
- Created an interactive, crowdsourced map of COVID tent locations and helipad proximity for all Ohio air medical programs.
- Spearheaded the revision of the organization’s Safety Management System and emergency response plan, making them accessible and effective for leadership.
- Managed over 7,500 community outreach events statewide and led MedFlight’s participation in innovative emergency drills, including the OHNG’s Vigilant Guard Exercise. I am proud to have presented at national conferences, sharing insights on EMS leadership, air medical safety, and social media management in healthcare. Along the way, I received the MedFlight “Bright Idea Award” for co-creating an industry-first podcast and was also honored as the first air medical industry representative for Ohio's FAA Safety Team. MedFlight provided me with unique, unmatched experience in creating meaningful connections, enhancing safety protocols, and telling impactful stories of critical care transport.