Nortel NetworksProject Manager
Jan. 2000 - Dec. 2001São Paulo, BrazilI was focused on supporting senior project managers in the delivery of telecom infrastructure projects, providing a blend of technical, operational, and administrative support across various phases, with activities including: Project Coordination and Support Assisting in the coordination of telecom infrastructure projects, including wireless networks, optical transport, and enterprise solutions. Supporting project managers in planning, scheduling, and resource allocation to ensure timely and cost-effective delivery. Monitoring and Reporting Tracking project progress against timelines, milestones, and budgets. Preparing regular status reports, dashboards, and updates for internal teams and customer stakeholders. Cross-Functional Collaboration Collaborating with engineering, logistics, sales, and customer service teams to align deliverables and manage dependencies. Participating in internal meetings and customer calls to capture requirements, resolve issues, and ensure alignment. Documentation and Process Management Preparing and maintaining project documentation, including project plans, meeting minutes, change requests, and risk logs. Assisting in the implementation of project management best practices, methodologies (such as PMI), and quality standards. Customer and Vendor Interaction Supporting communication with customers and third-party vendors to follow up on deliverables, site readiness, and equipment logistics. Learning to manage expectations and contribute to customer satisfaction. Training and Professional Development Participating in Nortel’s internal project management training programs, developing foundational skills in project planning, risk management, and stakeholder communication. Gaining exposure to telecom technologies, including switching, optical (SDH, DWM and DWDM), and wireless solutions, to better understand the technical context of projects.