Ipanema TechnologiesTechnical Consultant
Jul. 2012 - Aug. 2015High Level of Customer satisfaction in the following missions:
- Help the Customers to properly deploy Ipanema solution within their infrastructure ( Server sizing, installation, customization, knowledge Transfer for the CMS part, and Network Architecture design and Validation for hardware integration)
- Follow up with partners (Telcos and VARs) (new customers deployments, migrations, solution evolution, customization, audits...) Supporting sales and pre-sales teams during sales cycles. Technical document redaction and tools development for transversal teams and customers Being a contact point between Customers and the R&D teams (Solution improvement requests) Professional Services