Elevation Property ManagementCommunity Manager and Manager and Training
Mar. 2009 - Sep. 2013• Maintained 100% Occupancy 100% Pre-Lease with a waitlist of 55 qualified applicants
• Maintained accurate records of all community transactions (i.e., rent roll, delinquency, move-in/move-outs, etc.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificate of insurance.
• Confirm all leases and corresponding paperwork are completed and input into OneSite accurately and on a timely basis. • Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc.
• Mediated and resolved tenant disputes or concerns and ensured to maintain resident satisfaction.
• Develop and/or implement resident retention programs • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership.
• Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
• Generate necessary legal action, documents and process in accordance with State and Company guidelines.
• Managed month- end, pre-close, WAR report, Inventory Reconciliation, Market Survey, Replacement Logs, and Payroll.
• Meet the budgeted NOI and increased profits by 3% which increased due to savings from vendor cost to rental collections. • Stabilized property less than 1% delinquency and write off