Shelter Youth Hostels / Amsterdam, NetherlandsSenior Receptionist
Jan. 2011 - Jan. 2012Providing welcoming customer service to guests, checking guests in and out of hostels, training new receptionists, answering inquires via email and phone, counting the till.
As a Cleaning Supervisor - oversaw the cleaning team of the hostel, delegated jobs, hiring, training and firing of cleaners
As a café worker - had the duties of making and serving food, cashier, barista, and cleaning of the café.
As a House Mom - oversaw the daily activities of the house, welcomed and trained new volunteers, managing groceries, room assignments, up keep and repairs, oversaw small groups, and facilitated various meetings and trainings that would happen weekly. Prepared and led bible discussions