Eliza Drown, as a Customer Champion, excels in ensuring that the customer experience is at the forefront of all business decisions. She is responsible for understanding customer needs, advocating for them within the organization, and driving customer-centric improvements. Eliza has demonstrated a strong ability to build relationships with customers, effectively handle complaints and concerns, and implement strategies to enhance customer satisfaction and loyalty. Her role is vital in shaping the company's customer service policies and improving overall business performance.More...
Olivier Guimard
Senior consultant@L’Agence Webmarketing
Verified
Experienced Managing Director with a demonstrated history of working in the marketing and advertising industry. Skilled in Digital Strategy, Search Engine Optimization (SEO), Media Buying, Search Engine Marketing (SEM), and Email Marketing.More...