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Work Background
Sheraton Phu Quoc Long Beach ResortSales Coordinator
Sep. 2023
Renaissance Riverside Hotel SaigonSales Event Trainee
May. 2023 - Sep. 2023Despite the short time together, I had learnt a lot from the team and it was an honor to be a small part of contribution to Renaissance Riverside Hotel Saigon success.
+ Support general administrative duties for Sales persons. + Prepare documents within the sales process on Microsoft applications and systems (proposals, invoices, contracts, group resumes and banquet event orders).
+ Work with Reservation team to assist Sales with responding to F.I.T. bookings and small tasks request by client.
+ Act as liaison between Sales person and customers throughout the group handling process. + Input and reconcile booking information to hotel's systems (Sales Force Automation and Opera).
+ Collaborate with other departments to deliver and retrieve necessary information.
Premier Village Phu Quoc Resort Managed by AccorCluster Sales Trainee
Jun. 2022 - Jan. 2023Ho Chi Minh City, VietnamIt has been an amazing experience to work with the team from Premier Residences Phu Quoc Emerald Bay and Premier Village Phu Quoc Resort. I was greatly supported by the Sales Department throughout my first step into the hospitality field and it was hard to say goodbye. + Support in administrative tasks involving preparing contracts, sales reports and other related documents.
+Receive and answer calls from current and new clients, serving as one of the contact point between the company and customers/partners.
+ Maintain and update sales activity including customers data, leads and production to company and corporate system.
+ Communicate and collaborate with other departments to create throughout sales processes.
+ Build positive relationship with customers and other departments though strong communication.
+ Participate in sales meeting and assist to prepare meeting materials such as market trends, competitors performance and internal team production.
+ Perform other requests assigned by superiors.
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