PNCAVP/Process Improvement Consultant, Sr.
Aug. 2017 - Feb. 2019Pittsburgh, PAEvaluate and oversee business performance improvement projects from research & assessment through transition to BAU. Conduct thorough business diagnostics to identify, quantify and prioritize value creation projects. Lead initiatives to improve quality and/or minimize process waste. Motivate and work with leadership to ensure transition is smooth and effective. Assess and effectively manage risks associated with business objectives and activities to ensure LOB and/or teams' alignment with identified risk appetite and risk management framework. Knowledge of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and leverage in creating customized customer solutions. •Working knowledge tools for successfully dealing with changes and adapt to a changing environment.
•Knowledge of approaches, tools and techniques to recognize, anticipate, and resolve organizational, operational or process problems; ability to apply knowledge effectively to diverse situations.
•Effective communication concepts, tools techniques and behaviors; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs. •Effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
•Leverage techniques and tools for effective analysis and ability to determine root cause of organizational problems. Create alternative solutions to resolve in the best interest of the business.
Manage successful and smooth transition from current to desired culture.
•Plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Effective working experience with Project Management and Lean Manufacturing, Six Sigma Green Belt Certified