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Work Background
ServeSAIndependent Consultant: Recruitment
May. 2024City of Johannesburg, Gauteng, South AfricaDuties:
• Assist Recruitment Division: Sourcing permanent and contract-based professionals, CVs and clients.
• Managing client relationships as required.
• Constructing effective work/process flow documents & schematics for niche processes.
Eyepharma (Pty) LtdAdministration Assistant
Oct. 2022 - Mar. 2023City of Cape Town, Western Cape, South AfricaThis position was the start of re-entry into the business environment following a 1-year break in career for physical and pulmonary therapy following severe long-haul covid symptoms and subsequent passion-project business ownership. The company was generous enough to provide a 6-month learning opportunity, gaining experience in a pivoting direction from my 10+ year tertiary governance, project management and public administration experience, in financial administration and logistics coordination for items ranging between R500000-R2mil. As a tiptoed experience back into the career space, this experience taught me to stand firm in my beliefs on what healthy leadership entails and to expand in the emotional regulatory space starting on the bottom rung of a pivoting arena coming from a well-seasoned senior position. I was grateful to have refreshed my love for stakeholder engagement during this learning opportunity.
Blue Heart Apothecary Company Owner: Bakery, Confectionary & Handmade Artisanal Crafts
Aug. 2022City of Cape Town, Western Cape, South AfricaI founded a remote online artisanal bakery, confectionary and craft business during my physical and pulmonary rehabilitation as a way to redirect my energy and continue to feed my mind in that which on my downtime is one of my creative outlets. I have a deep love for serving and treating others; curating personal gifts in whichever form is a creative love purely for the purpose of making those around me smile. What started as a private love and a way to destress amidst my health break, slowly transitioned from calling neighbours to say, "I was stressed and baked too much, would you like a treat?" to a quaint online business showcasing home bakes and little loves of mine. My homey, family-forward online business served me during a stressful transition in my life and albeit that the economy has created some downsizing in this respect, my expectation is to continue to offer my heart so others can enjoy the little things. To treat is to bless.
![Faculty Officer- Committee Officer:Governance, Promotions, Assessment[Multi-stakeholder Operations]](https://d1cg29ukvkl76a.cloudfront.net/media_files/publicmedia/f0813613202bb764392e7191120447aa9c09927261585bd067d59ca53c5f3356/profile_search-97965_experience_logo.jpg){kind=logo}
University of the Western CapeFaculty Officer- Committee Officer:Governance, Promotions, Assessment[Multi-stakeholder Operations]
Dec. 2017 - Oct. 2021Bellville, Western Cape, South AfricaIn collaboration with senior management committees within the Faculty of University of the Western Cape, I spearheaded the development and integration of strategic objectives, governance policy implementation, identified departmental development and operational drawbacks, and managed change initiatives. As a Senior Project Lead, I provided strategic operational, governance, project evaluation and implementation advice and quality assurance for a large 6600 client cohort in conjunction with managing 9 departments' input in successful multi-stakeholder project execution. As project lead, I developed training initiatives, facilitated and delivered training on applicable governance processes, managing seven multi-stakeholder projects concurrently. Key Outputs:
• Project Lead: Multi-stakeholder concurrent projects with respect to the development & integration of strategic objectives and initiatives.
• Project integration guidance to committees & department heads re: governance and operational monitoring, evaluation & implementation.
• Co-opted Assessment & Senate Assessment Committee member – presenting & reporting on project pitfalls, complex solution proposals, root cause analysis and adaptive monitoring options.
• Facilitation & Training of Committee members, departmental heads and staff on applicable multi-stakeholder project governance policies, procedures, integration of operations within respective departments & execution of operational initiatives feeding into multi-stakeholder projects.
• Project Management related functions: Inception preparations, development of workflow documentation & guidelines for implementation.
• Adaptive Monitoring & evaluation of project implementation activities.
• Stakeholder Management.
• Applicable administrative project systems management.
• Quality Assurance: Multi-stakeholder projects, project operations, governance policy implementation re departments.
• Minor output: Committee representative (Recognition of Prior Learning).
University of the Western CapePostgraduate Administrative Officer
Mar. 2014 - Nov. 2017Bellville, Western Cape, South AfricaAdditional duties added to previous position. Lateral promotion.
University of the Western CapeAdministrative Officer
Feb. 2012 - Nov. 2016Bellville, Western Cape, South AfricaIn my role as an Administrative Officer, I provided operational support for collaborative programmes within the faculty. I served as part of a team of liaisons between clientele and the faculty administration hub, providing guidance and assisting management on multi-stakeholder administrative projects and ad hoc events management. Additionally, I provided administrative assistance to the Faculty Head of Administration re communicating operational expectations to departmental staff. Key Outputs: • Development of training manuals re multi-stakeholder projects and applicable related governance.
• Facilitated and provided training on institutional governance processes to Faculty committee members.
• Report Writing - In-house and executive committee reports.
• Meeting presentations.
• Provided administrative support to the Faculty Head of Administration (strategic advice, operations and confidential matters).
• Managed a team of student assistants for cyclical programme assistance (day-to-day duties & customer service training).
• Managed document filing and communication systems.
Western Cape Provincial Department of Local Government and HousingInternship: Western Cape Provincial Department of Local Government and Housing
Feb. 2010 - Jun. 2010Cape Town, Western Cape, South AfricaIn collaboration with the Provincial Department of Local Government and Housing under the direction of Members of Parliament in the Economic Development sectors an internship opportunity was afforded to engage with the community of Khayelitsha re community profiling. The opportunity further extended into the reformation of the provincial Social Development departments’ NEPAD policy re Policy Analysis. Key outputs: • Creation of a Community Profile for the Makhaza Community in Khayelitsha.
• Quality Assurance Assessments of Social institutions available within the Makhaza settlement.
• Questionnaire Development for the purpose of Needs Assessments within the Makhaza settlement.
• Implementation of Needs Assessments via interviews for each household within the Makhaza settlement.
• The development of relationships within community and stakeholder groups for sustainable income generation programme developments within the Makhaza settlement.
• Through the process of profiling: raise awareness, interest, and build the capacity of members in the community via Micro-enterprising, SME Development and sustainable livelihood facilitation programmes • Gather community intelligence for future programme design and implementation. • Analysis of the Provincial Department of Social Developments’ NEPAD policy for restructure within the analysis parameters of Framework Design, Problem Analysis, Gantt Chart formulation, Root Cause Analysis, Policy formulation re obtainable goals, objectives, and activities.
• Analysis of the Provincial Department of Social Developments’ NEPAD policy for the purpose of presenting a newly developed restructured policy.
University of the Western CapeAdministrative Student Assistant
Dec. 2009 - Dec. 2011Bellville, Western Cape, South AfricaAssist faculty administration with adhoc administrative duties on Workstudy contract basis, i.e work during free class periods to serve as part payment for tuition.
University of the Western CapeLab Student Assistant
Jan. 2007 - Dec. 2009Bellville, Western Cape, South AfricaAssist Computer Lab Centre with adhoc operational duties on Work-study contract basis, i.e work during free class periods to serve as part payment for tuition.
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