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Work Background
aramcoProject Coordinator
Oct. 2024 - Jan. 2025Houston, Texas, United States>Conducted software selection review, identifying $60K in additional charges within the Bill of Materials to prevent unforeseen expenses. >Implemented comprehensive tracking mechanisms, enhancing procurement oversight across all project stages. > Created status reports, enabling transparent communication during project meetings and decision-making processes. >Streamlined documentation management through the development of templates, improving project workflow.
>Documented and communicated critical changes in scope, timelines and requirements, minimizing project risks.
Boxley GroupProject Lead
Jan. 2022 - Jun. 2024>Delivered 47 successful business-IT integrations, optimizing cross-departmental functionality and system compatibility.
>Coordinated testing and training sessions for 50 stakeholders, enhancing user adoption and operational readiness. >Improved scheduling efficiency, reducing resource conflicts and accelerating project timelines. >Spearheaded documentation and tracking processes, ensuring accuracy and accessibility of project records.
ShellProject Lead
Jun. 2019 - May. 2020Houston, Texas Area>Planned and delivered 12 value stream meetings with business and Technology to manage and prioritize processes, systems, data issues, initiatives, and project documentation. >Improved turnaround time 30% by examining Lease to surrender value stream from end-to-end, identifying handoffs between teams, pointing out missing critical steps, and developing monthly operational metrics. >Structured team KPIs to track technology system functionality and value stream health discussions with management for process improvement projects and system replacements.
ShellBusiness Manager
Jan. 2015 - Jun. 2019>Coached and mentored 15 team members to achieve personal and professional growth, increasing team performance, supporting organizational goals, and achieving business objectives. >Implemented 4 department KPIs, establishing prioritization protocols, and providing weekly performance reports that resulted in a reduction of assignment completion times from 3 weeks to 1 week. >Reduce issue resolution time 25% and clarified ownership by partnering with land and division order teams and mapped out partner election notice process. >Improved data integrity and reduced errors by implementing data reviews, revising standardized processes, and creating training manuals for each job function. >Saved $1.2 MM by coordinating offshoring of Land Administration, including hiring, training, and leading. >Collaborated with staff to create training materials, led training sessions to ensure 100% office operation. >Combined and eliminated redundant tasks to save $220,00 (1 FTE's time) by mapping out workload of each lease analyst and transitioned analysts from working in functions to working in individual areas.
Shell TradingCustomer Service Manager
Jan. 2013 - Jan. 2015Houston, Texas Area>Led 12 Customer Service Representatives, Regulatory Analysts and Division Order Analysts in 10 offices. >Established KPIs and held monthly meetings to communicate changing priorities, goals and training. >Analyzed existing processes to identify bottlenecks and overhaul inbound mail processing with 120-day backlog down to 30 days by implementing a SharePoint workflow tool. >Identified opportunities to increase efficiency and productivity while reducing costs and eliminating waste, including resource allocation and reassignment of daily tasks. >Created regulatory role that consolidated work from 4 areas to 1 position, which increased regulatory response efficiency and due diligence.
>Saved cost of 1 FTE by identifying opportunity to move assignment documentation tasks and collaborating with contracts manager to absorb the workload.
Shell TradingAdministration Manager
Jun. 2011 - Jan. 2013Houston, Texas, United States>Managed 30 staff in 4 departments to support Energy traders in 11 regional offices. >Established performance goals and managed team performance through one-on-one coaching, team training and utilization of performance plans to coach, mentor and develop team members. >Partnered with the Trading ream to identify opportunities for improvement and cost savings and implemented changes, increasing efficiency in trading and improving lease terms. >Analyzed trucking routes to identify $250,000 in cost reduction by eliminating unnecessarily long routes. >Reduced cost margin $250,000 by identifying and communicating importance of tracking mileage details and discovering and eliminating trucking longer routing of trucks. >Researched due diligence software, and selecting and implementing Accurint, a fit for purpose and less expensive software to save $50,000 per year.
Shell TradingAdministrative Supervisor
Mar. 2008 - Jun. 2011Houston, Texas, United States>Managed cross-functional administrative team of 9 direct reports for the Ticketing and Lease teams in 3 offices, including hiring, onboarding, training, performance, scheduling and personnel issues. >Scheduled 100s of production meetings with Accounting, Scheduling and Trading areas and supported energy traders across the Houston, Midland and Denver offices. >Developed 2 business cases and adjusted staffing resources to ensure that maintenance of optimal production levels to meet the increasing demand from the trucking line of business.
Shell TradingCrude Oil Scheduler
Dec. 2003 - Mar. 2008Houston, Texas, United States>Built and maintained strong cross-functional relationships and leveraged open communications strategies with 6 energy traders and accountant to ensure proper movement of products. >Spearheaded the first Desk Book training material, job aids, and QR guides for the Trader Development program and included 12 critical maps, examples, and detailed documentation for quick reference.
>Identified value opportunities and used positive relationships to store barrels for free or at reduced cost and save $500,000.
> Managed onshore Permian Basin and California refineries
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