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Work Background
DoiT InternationalAccount Executive - France - AWS
May. 2023Occitanie, FranceDoiT International, a strategic partner of Google Cloud Platforms and Amazon Web Services, tackles complex problems of scale for our customers, using our expertise in resolving problems, coding, algorithms, complexity analysis, and system design. Check out our Technology & Expertise:
GoogleData Analytics & Looker Sales Specialist
Jan. 2022 - May. 2023Dublin, Comté de Dublin, IrlandeGoogle Cloud provides organisations with leading infrastructure, platform capabilities and industry solutions. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems. Within the Data Analytics team we focus on helping our customers to modernize their cloud architecture and data stack. I'm specialised in helping Small and Medium Businesses, and scaling startups to benefit from the best in class cloud products that fit growing teams with limited resources such as Big Query, Looker, dataflow, and more... We also offer financial support through Google credits for the first year. Insights-driven businesses are 2.3x more likely to succeed during disruption (Forrester Research). Getting insights from your data is not only the best way to thrive and make better decisions, but during times of disruption it can help organisations to survive: -Reach out regarding your data strategy! As a Looker specialist and thanks to my experience working with the best startups out there in France and Southern Europe, I can help you to implement your data stack, and infuse a data culture that fits you and your team. -With Looker's famous modelling layer (LookML), the self service analytics (Explore) and applications that fit all business users, the many integrations and automatisations that we offer (or that you could build), and our embedded solutions, Looker has helped many organisations to solve their business challenges with limited resources and growing needs.
-Demo link below ⬇️
GoogleAccount Executive at Looker - Google Cloud
Feb. 2020 - Jan. 2022Comté de Dublin, Irlande🇫🇷 Vous aider à créer de la valeur avec vos données, et amener votre organisation au niveau supérieur en étant data-driven.
🇬🇧 Helping you to make value out of your data, become data-driven and bring your organisation to the next level.
LookerAccount Executive
Jul. 2019 - Feb. 2020Dublin, Leinster, Ireland🇫🇷 Vous aider à créer de la valeur avec vos données, et amener votre organisation au niveau supérieur en étant data-driven. 🇬🇧 Helping you to make value out of your data, become data-driven and bring your organisation to the next level. Looker is a business intelligence software and big data analytics platform that helps you to explore, analyse and share real time business analytics easily
LookerSales Development Representative - Looker
Mar. 2018 - Jun. 2019County Dublin, Irelandwww.looker.com/watchdemo
https://looker.com/ Data-driven, together.
With Looker, the power of the platform meets the power of your people. Our unique intelligence environment makes it easy for data analysts to create and curate custom data experiences—so they can give everyone in the business the freedom to explore the data that matters to them, in the context that makes it truly meaningful. Looker brings data-driven decision-making to every level of an enterprise with a data platform that creates a single source of truth so every business team can easily ask and answer their own questions. The company is powering data-driven cultures at more than 500 industry-leading companies such as Yahoo!, Gilt, Warby Parker, and Sony. The company is headquartered in Santa Cruz, California, with offices in San Francisco, New York, and London. Investors include Kleiner Perkins Caufield & Byers, Meritech Capital Partners, Redpoint Ventures, First Round Capital, Sapphire Ventures, and PivotNorth. For more information, Connect with us on LinkedIn, on Twitter, Facebook and YouTube or visit looker.com. => Want to join us? Take a look at our current openings at www.looker.com/careers
Ditto by TravelexDigital Banking Business Coordinator – Client Success
Jan. 2017 - Mar. 2018Région de Boulogne-Billancourt, FranceDitto is a start-up dedicated to the creation of a mobile multi-currency bank targeting frequent travellers Currently in charge of client service set-up and client experience definition and success –Coordinating with the client service outsourcing partners and managing close and trustful relations with the partners high level managers –Creating process and internal procedures, client support documentation (Product sheet, knowledge base, FAQ), encouraging client self-care and processes digitalisation/automation –Designing client journeys in-app/web/through client service team with UX designers, business analysts and partners
–Implementing client management tools (CRM, case management, Chat, in-app contact forms, IVR) –Initiating multi-channel client satisfaction surveys to identify pain points and continually enhance the client experience
Ditto by TravelexDigital Banking Business Coordinator
Jan. 2016 - Dec. 2016Boulogne-Billancourt Area, FranceDitto is a start-up dedicated to the creation of a mobile multi-currency bank targeting frequent travellers
Participating in the digital bank creation focusing on Ditto’s DNA definition and the main app workflow designs –Analysing business potential through market survey preparation, competitors’ products benchmark and testing, opportunities and innovation detection
–Defining Product and Commercial strategy: credit card MasterCard features and insurance package, bank pricing grid, credit offers –Coordinating projects with IT team, Business Analysts, and partners focusing on in-app workflow and user experience
AXA THEMACustomer Service Representative
Apr. 2015 - Dec. 2015Région de Paris, FranceAXA Wealth Management entity managing the products portfolio for the Independent Financial Advisors network
–Managing the new business activity for insurance life products with payments by wire transfer
–Ensuring compliance of client files (AML/CFT and KYC)
–Providing telephone and email support to the clients (financial advisers and direct customers)
AXA LIFE INVESTSenior Customer Service Representative - French Market
Jun. 2014 - Feb. 2015DublinAXA Group's primary producer of investment products with guarantees (variable annuities) in Europe – French Market
Additional tasks to the Customer Service Representative position:
–Client Service project management: creation of digitalized application form (website), database optimization, internal procedures and client documentation templates creation
––Managing client complaints and payment process for partner commissions and death claims –Training new employees
AXA GLOBAL DISTRIBUTORSCustomer Service Representative - French Market
Jul. 2012 - Jun. 2014DublinAXA Group's primary producer of investment products with guarantees (variable annuities) in Europe – French Market
–Processing new business applications to the “Secure Advantage Revenus Garantis®” product and existing business operations –Ensuring compliance of clients’ files (AML/CFT and KYC)
–Providing telephone and email support to the financial advisers
L’AGENCE VINIFERAExecutive Assistant in Event Organization
Mar. 2011 - Oct. 2011Toulouse (France)International press relations and wine events agency
Activities: Assisting the event manager
–Organizing the event “Autrement Vin 2011”, a “wine tasting and exhibition” showing atypical wines, in Paris
–Participating in planning several events: tastings, trade shows, press events, conferences, company seminars….
–Communication material and press kits designing: press release, e-mails, brochures…
–Others activities: translation into French, community management, database management, secretary tasks Links: - Autrement Vin Website: http://www.autrementvin.com/index.php - L'Agence Vinifera Facebook profile: https://www.facebook.com/profile.php?id=100001192912738 - Autrement Vin Facebook profile: https://www.facebook.com/profile.php?id=100001885190423 -Autrement Vin Twitter profile: https://twitter.com/#!/AutrementVin
TMR COMMUNICATIONSExecutive Assistant in Marketing
Jul. 2010 - Sep. 2010Val d'Or (Québec, Canada)Communication and marketing agency
Activities: Assisting the marketing and communication consultant
–Marketing and communication plan developing
–Participating in brainstorming
–Meeting clients
PROMOCASH NARBONNEInternship in Marketing and Communication
Jan. 2008 - Feb. 2008Narbonne (France)Wholesaler and retailer for the catering business
Activities: Defining customers’ expectations, and promoting the new wine-cellar
•Marketing:
–Realizing a marketing survey
–Working out proposals to boost the new wine-cellar sales
•Communication:
–Writing a communication plan for the new wine-cellar
–Organizing an event to promote the wine-cellar in partnership with the Conseil Interprofessionnel des Vins du Languedoc (CIVL), an organism that represents professionals from the wine industry
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