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Work Background
StarbucksProject Manager, Licensed Store Format Strategy
May. 2022Seattle, Washington, United StatesAs a Project Manager, Format Strategy, I am responsible for end to end planning and execution of highly complex strategic initiatives supporting long term growth for the Licensed Store business.
StarbucksSCAP Project Management Fellowship
Jan. 2022 - May. 2022Time limited assignment with the Enterprise Transformation Office on The Starbucks Way team gaining hands-on project management experience focused on Agile and Scrum methodology, complex problem-solving strategies, and cross-functional facilitation in a collaborative setting. This experience rounded out my skillset in Scrum and end-to-end project management, as well as provided an opportunity to directly apply expertise in human centered design facilitation across varying levels within the organization.
StarbucksShift Supervisor
Jun. 2011 - May. 2022Ferndale, WashingtonResponsible for communicating and implementing a daily plan to deploy partners in a manner that best supported the customer experience and inspired partners to achieve excellence.
Custom Rx ShoppeMarketing Project Manager
Oct. 2008 - Aug. 2011Bellingham, WashingtonCreated results-driven marketing campaigns and end-to-end project plans while adhering to strict timelines. Created continuing education and pharmacy training programs to facilitate with large, cross-functional healthcare teams within the contracted Assisted Living Facilities. Planned and coordinated marketing events to promote pharmacy services, customer appreciation and maintain positive public relations in the community. Lastly, responsible for establishing and maintaining clear communication channels between Assisted Living Facilities and the pharmacy staff.
Custom CoffeeAssistant Manager
Jan. 2000 - Jan. 2008Ferndale, WashingtonResponsible for overseeing the daily operations of the cafe and supporting owners with all aspects of business planning and processes.
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