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Work Background
NamaStay Rentals LLCManager
Nov. 2021Denver, Colorado, United States~Orchestrates comprehensive staff scheduling of services.
~Conducts meticulous property inspections to adhere to high company, health, and safety standards.
~Manages vendor communication to allocate supply inventory to properties to ensure top-tier guest experiences.
~Fosters seamless communication with guests across multiple platforms.
~Swiftly addresses emergencies to maintain operational excellence and enhance the overall rental experience.
Elements Embassy Suites DowntownBartender
Oct. 2019 - Nov. 2021Denver, Colorado, United States-Elevated guest satisfaction through expert beverage crafting, multitasking, and proactive hospitality, while maintaining a spotless and well-stocked bar area.
-Demonstrated precision in drink preparation, efficiently managed high-volume orders, and ensured compliance with sanitation standards.
-Cultivated a vibrant, welcoming atmosphere, engaging patrons with product knowledge and personalized recommendations, driving repeat business and positive reviews.
-Partnered with kitchen staff to create food and drink pairings, elevating the dining experience and promoting cross-departmental synergy.
Atlantis Adventures Majestic CruiseBartender
Jun. 2018 - Aug. 2019Honolulu, Hawaii, United States-Cultivated a vibrant, welcoming atmosphere, engaging patrons with product knowledge and personalized recommendations, driving repeat business and positive reviews.
-Anticipated industry trends, introducing innovative cocktail techniques and ingredients. Proposed and implemented sustainability initiatives, reducing the bar's environmental impact.
-Crafted premium cocktails and fostered a vibrant atmosphere, driving customer satisfaction and repeat business while maintaining impeccable bar standards.
-Optimized bar operations through efficient inventory management and strategic upselling, resulting in improved profitability and reduced waste.
-Streamlined order fulfillment process, significantly reducing wait times during peak hours and enhancing overall guest experience.
Funky Buddha LoungeBartender
Sep. 2014 - May. 2015Denver, Colorado, United States-Elevated guest satisfaction through expert beverage crafting, multitasking, and proactive hospitality, while maintaining a spotless and well-stocked bar area.
-Demonstrated precision in drink preparation, efficiently managed high-volume orders, and ensured compliance with sanitation standards.
-Cultivated a vibrant, welcoming atmosphere, engaging patrons with product knowledge and personalized recommendations, driving repeat business and positive reviews.
-Consistently met and exceeded sales targets through upselling and personalized recommendations. Improved customer retention through exceptional service.
Fushimi Japanese RestaurantBar Manager
Mar. 2013 - Aug. 2014Milwaukee, Wisconsin, United States-Created and managed bar operations, oversaw inventory procurement, and implemented innovative cocktail programs, enhancing customer satisfaction and revenue growth.
-Elevated guest satisfaction through expert beverage crafting, multitasking in a high-volume environment, and proactive hospitality, while maintaining a high quality of sanitation and a well- stocked bar area.
-Cultivated a vibrant, welcoming atmosphere, engaging patrons with product knowledge and personalized recommendations, driving repeat business and positive reviews.
-Fostered a team-oriented environment, mentored staff on mixology techniques, and streamlined communication between front and back-of-house operations.
-Spearheaded creative cocktail programs and seasonal menus, enhancing customer experience and driving revenue growth in a high-volume bar environment.
Caroline's Jazz ClubBar Manager
Oct. 2008 - Oct. 2012Milwaukee, Wisconsin, United States-Orchestrated beverage operations, enhancing customer satisfaction through innovative drink specials and efficient inventory management.
-Fostered a cohesive team environment, improving staff coordination and elevating overall customer experience in a dynamic jazz club setting. -Pioneered themed cocktail programs aligned with jazz performances, elevating customer engagement and driving substantial growth in beverage sales.
-Streamlined inventory management processes, minimizing waste and optimizing beverage costs, resulting in enhanced profitability for the jazz club. -Maintained impeccable bar cleanliness and inventory, ensuring optimal service efficiency and compliance with health and safety standards.
Jimmy John'sGeneral Manager
Sep. 2004 - Jun. 2007Milwaukee, Wisconsin, United StatesLed food production, staffing, and inventory management. -Streamlined operations, resulting in measurable efficiency gains and improved customer satisfaction.
-Orchestrated team efforts in scheduling, payroll, and cleaning management. -Fostered a cohesive work environment, enhancing overall productivity. -Implemented creative solutions for inventory control and staff allocation. -Introduced novel approaches to streamline ordering processes and reduce waste. Meticulously managed financial aspects including payroll and budgeting. -Ensured accuracy in all operational processes, minimizing errors and optimizing resources.
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