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Work Background
iT360 LtdProject Coordinator
Jun. 2021New ZealandResponsible for coordination and management of client-facing technical projects, ensuring seamless communication between internal teams and external stakeholders while maintaining high standards of delivery, documentation, and client satisfaction. **Key Responsibilities:** **Project Coordination & Management** * Coordinated the full lifecycle of technical projects from initiation to closure.
* Facilitated regular project meetings and status updates with stakeholders, including clients, project managers, sales teams, and engineers.
* Developed and maintained detailed project plans and documentation in collaboration with technical teams.
* Oversaw scheduling and logistics, including stock orders and delivery tracking to ensure timely execution.
* Managed project closure processes, ensuring documentation and deliverables were completed to standard. **Quoting & Opportunity Management** * Created and managed client quotes based on scoping outcomes and customer requirements.
* Converted accepted opportunities into active projects and ensured smooth transition and handover to project stakeholders.
* Maintained clear and consistent communication with all stakeholders throughout the opportunity-to-project lifecycle.
UpworkVirtual Assistant
Oct. 2020 - Jun. 2021South AfricaVA, to assist individuals/companies with documentation, reports, presentations, coding and testing of a prototype for a medical institute.
BreinontwikkelingSpecial Education Teacher
Apr. 2020 - Aug. 2021South Africa
Annapurna SolutionsProject Manager
Apr. 2020 - Sep. 2020RemoteManaging a team of Interns across various platforms, including Software (both front-end and backend), Pr, Marketing and Digital design, to develop and market an eLearning platform in the Sustainability sector. Tasks and Responsibilities Interviews with potential candidates Project management of the team Skills transfer to team members Presentations
Nanotech Computers (Pty) LtdProject Manager
Dec. 2019 - Apr. 2020Johannesburg, Gauteng, South AfricaManager Projects between Nanotech Computers and their clients.
Nanotech Computers (Pty) LtdBusiness Process Analyst
May. 2019 - Jan. 2020Johannesburg Area, South Africa* Business Process Modelling in Visual Paradigm
* Database modelling in Visual Paradigm
* User Manual for Administration function of website
* Technical specification for development of new website
* As-is and To-Be process models for website
* Gap analysis between As-Is and To-Be process for Website enhancement
* Automation of Google Slides and Google Sheets online report
* Reports and Dashboards via Google Data Studio
* Project Management
VolkskoolRemedial Teacher
Jul. 2013 - Mar. 2014Northern Cape, South Africa• Practise the SOI method to improve the learners: o memory concentration o self-confidence o learning abilities Improve Reading abilities Improve Mathematical abilities
EON ConsultingBusiness Analyst / Process Modeler
Feb. 2012 - Jul. 2013Midrando Business Process Modelling in ARIS:
• Modelling Level 5 & 6 for various PCM’s • Peer reviews
• Facilition of JAD sessions
• Develop PCM’s for the B2B programme Facilitation / Workshops:
• Facilitate Workshops / Meetings with Users and Process Owners to determine the “As-Is” workflow and procedures.
triVector (Pty) LtdBusiness Analyst / ARIS modeller
Jan. 2010 - Jan. 2012CenturionBusiness Process Modelling in ARIS:
• Modelling Level 5 & 6 for various PCM’s • Peer reviews
• Facilition of JAD sessions
Valor-ITBusiness Analyst
Jan. 2010 - Jan. 2010MidrandBusiness Process Modelling in TIBCO Business Studio:
• AS-IS CIPRO Systems • TO-BE CIPRO Systems Documentation
• AS-IS system specifications
• TO-BE system specifications
• Gap analysis Facilitation / Workshops:
Facilitate Workshops / Meetings with Users and Process Owners:
• to determine the “As-Is” workflow and procedures.
• to determine the business processes
XON SystemsBusiness analyst / modeller
Apr. 2008 - Apr. 2009Midrando Business Process Modelling (Visio 2007):
• Incident Management (Service Desk function), • Change Management, and • Software on Order • Package Management and • Release Management processes. • Identity Management and Security
• Fraud Prevention with emphasis on Auditor / Accounting Officer Verification
• Co-involved in modelling of the Supply Chain Management process.
• Familiarization with the e-Governance process and model the touch points to Incident Manager
• Data Gathering and modelling for the Architecture Department, to get to know the Company data and to facilitate the setup of a MSP for the Company.
• Model Test Processes to including DevPartner from Compuware into the Change Control Processes.
• Context Diagram and Use Case done for Fraud Prevention • Context Diagram and Use Case done for Seat Management Reverse Engineering:
Metadata extraction of current Systems as part of the MSP (includes Reverse Engineering in Visual Paradigm of the current Database)
Document duplication, redundancy and usage in EXCEL Documentation
• Project Charter for e-Learning
• Business Case for e-Learning
• System Design Specification for Auditor / Accounting Officer verification
• Co-involved in Technical System Design for Fraud Prevention
• Co-involved in Technical System Design for Co-operatives maintenance Facilitation / Workshops:
Facilitate Workshops / Meetings with Users and Process Owners:
• to determine the “As-Is” workflow and procedures.
• to determine the business processes for o Incident Management
o Change Management
o Software on Order
o Package and Release Management
o Identity Management
o Fraud Prevention o Identity Management and Security Other:
Update the Antology to facilitate the building of a Repository. Training / Self Improvement: • Attended ARIS Road show – Avianto – September 2008
• Self study on the ARIS toolset and methodology
• Training session: Introduction course on Vantage Analyzer and Vantage View
• Training session: DevPartner
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