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Work Background
Mortgage Loan Officer
FitzGerald Financial Group - Division of TowneBank MortgageMortgage Loan Officer
Oct. 2017Arlington, VA
Mortgage Loan Officer Assistant
FitzGerald Financial Group - Division of TowneBank MortgageMortgage Loan Officer Assistant
Mar. 2017 - Oct. 2017Rockville, MD
Mortgage Loan Closer/Processor
FitzGerald Financial Group - Division of TowneBank MortgageMortgage Loan Closer/Processor
Jul. 2016 - Feb. 2017United States- Reviews approved mortgage loans to determine specific conditions that must be met prior to closing - Communicates very effectively with Loan Originator, Processor, and Underwriter to ensure a smooth closing process for the borrower - Communicates very effectively with Settlement Agents to collect necessary Title and Insurance documents - Verifies accuracy on all documents required for closing and inputs data into system - Produces and delivers all Closing Disclosures and final Closing Packages to Settlement Agent by required dates - Compiles closed loans for delivery to marketing department for sale to investors
Sales and Service Representative
United Bank IncSales and Service Representative
Sep. 2015 - Jun. 2016Tysons Corner, VA•Kept up-to-date knowledge on Bank products and services to effectively provide financial solutions to customers •Effectively profiled customers, opened accounts, and cross-sold appropriate Bank products and services •Ensured delivery of excellent customer service throughout the Bank by adhering to sales and service standards and protocols •Referred all bank products to customers as well as originated and scheduled appointments with Financial Advisors •Answered all incoming calls to the branch and handled various inquiries from customers •Displayed knowledge and complied with Bank security and operating policies and procedures
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