Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Epic ChophouseCustomer Service
Aug. 2024United States- Provide high-quality service in a fast-paced, upscale dining environment.
- Cultivate customer relationships to enhance guest experiences and drive repeat business.
- Maintain knowledge of menu offerings, including wine and cocktail pairings.
Keller Williams Realty, Inc.Real Estate Broker
Oct. 2020 - Aug. 2024Fort Mill, South Carolina, United States- Assisted clients in buying, selling, and investing in real estate, providing expert market guidance.
- Negotiated contracts and ensured all transactions complied with state and federal regulations.
- Utilized marketing tools to list and promote properties, achieving client satisfaction and sales goals.
The Capital GrilleCustomer Service
Oct. 2015 - Mar. 2020Charlotte, North Carolina AreaBar Specialist
- Delivered high-end, fine dining service, ensuring an exceptional guest experience.
- Reduced liquor costs by 2% while increasing beverage sales through effective inventory management and sales strategies.
- Trained and mentored staff to enhance bar knowledge, ensuring consistent quality service.
- Managed cash handling, audited receipts, and resolved guest concerns professionally.
Goldengate MortgageMortgage Broker
Sep. 2012 - Aug. 2014Columbia, South Carolina Area- Achieved sales goals and met deadlines consistently, maintaining high client satisfaction.
- Analyzed financial data and advised clients on market trends to optimize mortgage decisions.
- Ensured compliance with all federal and state mortgage regulations.
UpstreamCustomer Service Manager
Jun. 2006 - Aug. 2015Charlotte, North Carolina AreaUpstream Restaurant June 2006-August 2015
Bar Manager/Bartender - Increased bar sales by 15% while reducing costs by 10% through strategic management.
- Educated staff and guests on wine and menu pairings, enhancing the dining experience.
- Trained new employees to meet corporate service and sales standards.
- Cultivated a collaborative and efficient team environment, ensuring smooth daily operations.
Greg Crawford AcousticOwner/Guitarist/Vocalist
May. 2003Charlotte, North Carolina Area- Built and managed a self-employed music business, performing at public, private, and charity events.
- Developed and implemented successful self-marketing strategies to grow audience and clientele.
- Adapted and honed public speaking and crowd engagement skills to cater to diverse audiences.
- Planned and executed hundreds of live performances, delivering high-quality entertainment experiences.
Southend Brewery & SmokehouseServer/Bartender/Events Coordinator Assistant
Jan. 1999 - Jun. 2004Charlotte, North Carolina AreaServer/ Bartender/ Events Coordinator Assistant - Exceeded sales expectations annually while maintaining budgetary standards.
- Coordinated and managed small to large-scale events, creating customized menus and beverage packages.
- Enhanced customer satisfaction through excellent multitasking and communication skills.
Intch is a Professional Networking App for the Future of WorkSee more people like Gregory on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
278715 people
17
Assistant manager
15
Human Resources @ UB Greensfelder
25
Health Safety and Environmental Consultant @ Oktopus
65302 people
15
Human Resources @ UB Greensfelder
42
Senior Mining Engineer @ Riot blockchain
41
Financial consultant @ Standard capital corporation