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Work Background
Area Sales Manager
Hyatt HomesArea Sales Manager
Dec. 2011 - Jul. 2013Calgary, Canada AreaArea Sales Manager for the Willow Creek Development project plus Calgary and Area sales. Responsible for day-to-day operation of the Sales Centre and assisting in the development and planning of future opportunities for Hyatt Homes. I pride myself in customer service with attention to lead follow-up. Willowcreek is a 58 2-acre development project off Woodland Road just 3 minutes past Bearspaw Road as you head West towards Cochrane. Our Show Home is spectacular. Almost 4,000 sq ft of finished development on the top 2 floors. Note that I also run my own Realtor business under the RE/MAX brokerage (see below). This gives my clients a unique perspective from both the new and re-sale Real Estate markets.
Realtor
RE/MAXRealtor
Apr. 2010CalgaryResidential new and re-sale home specialist. I carry both my ABR (Accredited Buyers Representative) and CCS (Certified Condominium Specialist) designations. I have assisted many happy clients since 2007, both buying and selling Calgary Real Estate. I have reached the RE/MAX 100% Club and continue to advance my skill set with many Real Estate courses. I focus on direct customer service. I have even helped my clients moving and cleanup! I welcome all Real Estate inquiries and appreciate all referrals to my business. Thank you in advance!
Salesperson
Golf TownSalesperson
Jan. 2009 - Feb. 2014Calgary, Alberta, CanadaCasual part-time golf salesperson. Thoroughly enjoyed helping customers with their questions and offering recommendations. I was primarily focused on customer service. I often carried new clubs to the customer's vehicle. I kept busy stocking shelves and assisting with inventory. As a golf enthusiast, I kept up to date with current trends and vendor presentations.
Realtor
Maxwell South Star RealtyRealtor
Apr. 2007 - Apr. 2010Calgary, Alberta, CanadaNew Realtor with an established Western Canada brokerage. I was able to take internal training focusing on many aspects of the industry, including lead generation and follow-up, customer service and reporting.
HRIS Project Manager
CanexusHRIS Project Manager
Jan. 2006 - Jul. 2006Calgary, Canada AreaCanexus is the chemical company spin-off from Nexen. As part of the transition, a project to transfer the 450 Canexus employees from Nexen PeopleSoft to Ceridian Outsourced Payroll and HRIS was launched. I was hired on a consulting contract to lead the detailed transition from an internal, customized system to an external outsourcing provider. My contract was extended twice. HRIS Project Manager  Responsible for coordinating all aspects of transition, including: o Ceridian contract review and approval o Project deliverables and timelines o Internal Nexen and Canexus staff liaison. Confirm HR, Finance and Treasury transition and “hand-shake” for CSOX compliance o Identify and resolve all Payroll and HRIS SAP and external providers o All Ceridian meetings (on-site & conference calls) for project scope analysis and definition
Consultant - Administration Services
Towers WatsonConsultant - Administration Services
Feb. 1986 - May. 2004Calgary, Canada AreaSpent entire 18+ years in the Towers Perrin Administration Solutions (TPAS) line of business. Transferred to the Calgary office in 1989 to start-up the local TPAS practice. In 2004, the Calgary TPAS office was closed and centralized to Toronto. Offered a relocation package but chose to stay in Calgary. Responsible for internal and external client responsibilities, including deliverables, billings, revenue targets, profitability and local IT client support.  Managed $500K of annual client revenues, including contract addendums  Managed technical ongoing support of 12 major clients  Provided internal and external training  Involved with RFP response preparation and finalist meeting presentations  Western Canada delegate for IT and legislative changes. Prepared national standards for various Federal ITA reforms. Instrumental in successful Y2K imple-mentation for 12 major clients; on time and on budget.
Consultant
Towers PerrinConsultant
Jan. 1986 - Dec. 2004
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