Towers WatsonConsultant - Administration Services
Feb. 1986 - May. 2004Calgary, Canada AreaSpent entire 18+ years in the Towers Perrin Administration Solutions (TPAS) line of business. Transferred to the Calgary office in 1989 to start-up the local TPAS practice. In 2004, the Calgary TPAS office was closed and centralized to Toronto. Offered a relocation package but chose to stay in Calgary. Responsible for internal and external client responsibilities, including deliverables, billings, revenue targets, profitability and local IT client support. Managed $500K of annual client revenues, including contract addendums
Managed technical ongoing support of 12 major clients
Provided internal and external training
Involved with RFP response preparation and finalist meeting presentations
Western Canada delegate for IT and legislative changes. Prepared national standards for various Federal ITA reforms. Instrumental in successful Y2K imple-mentation for 12 major clients; on time and on budget.