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Work Background
SquareAssociate Product Marketing Manager, Food & Beverage Sales Enablement
Oct. 2023 - Nov. 2024Developed and managed marketing content, sales materials, and training programs to support field and enterprise sales teams; partnered cross-functionally to align sales enablement initiatives with strategic goals.
SquareSales Enablement Specialist, ECOM Sales Enablement
Sep. 2020 - Oct. 2023Optimized Square Online sales enablement programs by developing demo tools, sales collateral, and training guides; collaborated cross-functionally to monetize implementation programs and sales strategies, driving higher deal closures and competitive positioning.
SquareE-Commerce Implementation Specialist, ECOM Sales Enablement
Jul. 2019 - Sep. 2020United StatesConsulted with sales agents and enterprise level ($10M+ revenue/year) sellers to deliver tailored Square Online store demonstrations, helping to close high-value deals; managed high-profile e-commerce implementation projects for enterprise and strategic-level sellers.
SquareCustomer Support Specialist
Jun. 2018 - Jul. 2019Scottsdale, Arizona, United StatesProvided expert technical support and consultative product knowledge to customers, resolving issues and recommending tailored solutions via email.
WeeblyWeb Designer, Professional Web Design
Nov. 2017 - Jun. 2018United StatesDelivered professional Weebly websites for small and mid-market customers, focusing on design, functionality, and SEO to enhance online presence.
WeeblyCustomer Success Agent
Oct. 2014 - Nov. 2017Scottsdale, Arizona, United StatesProvided expert technical support and consultative product knowledge to customers, resolving issues and recommending tailored solutions.
GoDaddyProject Manager, Professional Web Design
Jan. 2013 - Jun. 2014Managed professional website design projects, coordinating with graphic designers, content writers, and developers to ensure timely delivery and scope adherence.
GoDaddyAccount Manager
Jun. 2012 - Jan. 2013
GoDaddyTechnical Sales Support Specialist
Oct. 2011 - Jun. 2012
University of PhoenixEnrollment Counselor
Jun. 2007 - Nov. 2010Phoenix, Arizona, United States
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