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Work Background
Associate Product Marketing Manager, Food & Beverage Sales Enablement
SquareAssociate Product Marketing Manager, Food & Beverage Sales Enablement
Oct. 2023 - Nov. 2024Developed and managed marketing content, sales materials, and training programs to support field and enterprise sales teams; partnered cross-functionally to align sales enablement initiatives with strategic goals.
Sales Enablement Specialist, ECOM Sales Enablement
SquareSales Enablement Specialist, ECOM Sales Enablement
Sep. 2020 - Oct. 2023Optimized Square Online sales enablement programs by developing demo tools, sales collateral, and training guides; collaborated cross-functionally to monetize implementation programs and sales strategies, driving higher deal closures and competitive positioning.
E-Commerce Implementation Specialist, ECOM Sales Enablement
SquareE-Commerce Implementation Specialist, ECOM Sales Enablement
Jul. 2019 - Sep. 2020United StatesConsulted with sales agents and enterprise level ($10M+ revenue/year) sellers to deliver tailored Square Online store demonstrations, helping to close high-value deals; managed high-profile e-commerce implementation projects for enterprise and strategic-level sellers.
Customer Support Specialist
SquareCustomer Support Specialist
Jun. 2018 - Jul. 2019Scottsdale, Arizona, United StatesProvided expert technical support and consultative product knowledge to customers, resolving issues and recommending tailored solutions via email.
Web Designer, Professional Web Design
WeeblyWeb Designer, Professional Web Design
Nov. 2017 - Jun. 2018United StatesDelivered professional Weebly websites for small and mid-market customers, focusing on design, functionality, and SEO to enhance online presence.
Customer Success Agent
WeeblyCustomer Success Agent
Oct. 2014 - Nov. 2017Scottsdale, Arizona, United StatesProvided expert technical support and consultative product knowledge to customers, resolving issues and recommending tailored solutions.
Project Manager, Professional Web Design
GoDaddyProject Manager, Professional Web Design
Jan. 2013 - Jun. 2014Managed professional website design projects, coordinating with graphic designers, content writers, and developers to ensure timely delivery and scope adherence.
Account Manager
GoDaddyAccount Manager
Jun. 2012 - Jan. 2013
Technical Sales Support Specialist
GoDaddyTechnical Sales Support Specialist
Oct. 2011 - Jun. 2012
Enrollment Counselor
University of PhoenixEnrollment Counselor
Jun. 2007 - Nov. 2010Phoenix, Arizona, United States
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