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Work Background
PDS Tech, Inc.Director of Operations
Jul. 2021Dallas/Fort Worth Area
CrossvaleHR Manager
Jun. 2019 - Apr. 2021Dallas-Fort Worth Metroplex
Crossvale, Inc.HR Generalist II
Nov. 2017 - Jun. 2019Dallas, TX
PDS Tech, Inc.Human Resources Generalist
Apr. 2011 - Oct. 2017Irving, TX* Provide employee relations support by responding to questions from the field and directing employees to resources that can assist them;
* Assist with the performance appraisal process for field employees;
* Perform conflict investigation and resolution;
* Maintain employee files, administer employee recognition program and ensure compliance with company policy and procedures;
* Process HR related paperwork such as new hire paperwork, drug and pre-employment background screening, status changes and termination paperwork; * Conduct training of basic level corporate and/or field programs;
* Monitor and administer FMLA and other leaves of absence in accordance with company policy
* Responsible for administering and maintaining PDS Unemployment program;
* Primary contact for benefits administration and HR customer service;
* Participate in other HR special projects
PDS Tech, Inc.National Accounts Representative
Jan. 2010 - Apr. 2011Irving, TX- Rewrite job orders for best ROI and job seeker relevance
- Use judgment in order distribution to recruiter
- Assurance of job coverage
- Assure quality of candidate submission
- Arrange interviews
- Verification that online hiring data is accurate
- Attention to contractual compliance
PDS Technical Services, Inc.HR Administrator
Sep. 2005 - Dec. 2008Irving, TXI worked as an administrator for a branch of a nationwide staffing agency specializing in the aviation industry, both commercial and military. The branch I worked for hired approximately 60 contract employees each month. My duties included the processing of the new hire paperwork, to include Form I9, tax forms, policies and procedures, and client-specific documentation. I scheduled the drug screenings, both Non-DOT and DOT and ensured compliance with all of the FAA and DOT regulations those entail. I conducted and monitored the background checks for all new contract hires, and was responsible for making hiring decisions based on those reports. I maintained detailed files and records for each new employee. I performed functions to ensure the office's compliance with regard to Department of Homeland Security guidelines, Department of Labor Laws, as well as client-specific requirements. I was responsible for responding to State inquiries regarding unemployment claims filed by contractors, to include salary and employment verifications, documentation research, and attending hearings conducted by the State to protest claims. I provided contractor service by answering employees’ questions with regard to payroll, benefits, vacation requests, employment verification, etc. I collected and prepared written support for invoicing the branch’s international clients. I also performed general office maintenance functions, such as supply orders, social events, and the switchboard. I was often called upon to assist other branches with the training of new administrative personnel. I was cross-trained with the Payroll Administrator, and was the back-up for this function. I processed payroll several times for approximately 350 employees.
Cotton Patch Cafe, Inc.Service Manager
Feb. 2002 - Sep. 2005Watauga, TX• Daily in person and/or telephone customer service
• Managing efficient work flow from servers
• Training new hires as well as new trainers
• Scheduling and conducting monthly trainer meetings to ensure the quality of training being offered
• Counting, entering, and processing food and supply orders on a daily basis taking into consideration time deadlines and budget limitations
• Making daily deposits of all monies acquired each business day
• Ongoing open communication with all other in-house managers, as well as corporate level managers
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