Narima Santos - Recruiter,

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Work Background

RSMSr. Associate - Talent Enablement & Experience

Jun. 2024Denver, Colorado, United StatesPrimarily responsible for coordinating the Microsoft Business Applications (Dynamics 365 and AI) training programs for RSM's clients, new hires and existing employees. This includes supporting the development, review, and management of training content, and coordinating various training programs and learning paths, while working in collaboration with various stakeholders to ensure course consistency, quality training content and great new hire experience. • Conduct quality review of training material and preparation for facilitation. • Identify complex patterns of risk, challenges and resolves issues, make effective. • Manage virtual and in-person training program schedules, training resources, and logistics planning. • Contribute to the development and facilitate execution of registration process for course sessions. • Maintain and expand personal knowledge of cloud solutions (ERP, CRM, Power, AI) and industry tools, systems, processes, and procedures. • Track content progress, identify and escalate project obstacles to team leaders and communicate with other key stakeholders. • Analyze data and implement changes to drive program improvement and business readiness. • Contribute with the business to develop and update course curriculum. • Assist with training requirements that will groom employees for the next step in their career path. • Collaborate in producing content on the RSM Technology Academy and Microsoft Learn. • Support training requirements and associated training costs within budget. • Partner with various stakeholders (recruiting, inclusion ENGs, business) to provide insights on inclusive hiring and retention best practices and accessibility etiquette) • Assist with budget planning and management. • Volunteer to attend campus career fairs locally in Colorado to help the university recruiting team to attract intern candidates and recent graduates.

RSMTalent Enablement Coordinator - Summer | Winter New Hire Training

Jun. 2024 - Dec. 2024

MicrosoftHR & Recruiting Program Manager | Inclusive Hiring

Aug. 2021 - Apr. 2024United StatesAs part of the Global Talent Acquisition Excellence team, I used a programmatic approach to educate and support stakeholders, focusing on inclusive hiring best practices for University/Early in Profession • Partner with various stakeholders (Accessibility, Recruiters, Talent Sourcers, Business Groups and Operations to deliver the Neurodiversity & Ability Hiring events • Orchestrate and lead the launch of streamlined Interview Accommodations process resulting in a more inclusive and equitable candidate experience • Created a diversity tracker to track intersectional talent and hires within the hiring events • Proven track record of over 100% hires against demand allocated for hiring events • Host Interviewer and candidates training sessions in partnership with accessibility team in preparation for the cohorts • Educate recruiting partners, Hiring Managers and Interviewers to adopt disability etiquette best practices to elevate candidate experience • Present monthly webinars for external audience such as university students • Present content to business groups to participate and consume talent from the Neurodiversity & Ability events • Analyse and track data from various tools (Power BI, external market reports and internal trackers) for diversity and inclusion solutions within a focus the neurodiversity & ability space • Execute on allocated demand against hires for each FY by maintaining reporting tools and dashboards. Identify opportunities to update and improve diversity measures • Responsible for building and owning components of the project plan for program expansion and awareness program initiatives across various regions (North America, South America, EMEA, APAC and Africa) • Engage in partnership with MKT to launch promotion of the program through social media campaigns and leverage partnership with minority groups and associations to attract intersectional talent • Partner with Accessibility for documentation, SOP's and process optimization.

MicrosoftSr. Recruiter | Industry Solutions (Consulting Services)

Aug. 2020 - Aug. 2021United StatesIt is the mission of the Global Talent Aquisition (GTA) Recruiting and Sourcing team to attract world class talent to achieve Microsoft’s transformation to a Mobile-First and Cloud-First industry leader. • Supported the Microsoft Consulting Services organization with their hiring needs for all technology business solutions areas: Azure, Modern Work, Business Applications and Security • Proven track record of diversity and compete hires, always providing the best candidate experience to the talent we engage with daily • Successfully partnered and managed meetings with Hiring Managers in the USA, Canada and Europe by running full cycle recruiting processes, while managing client expectations and keeping great attention to detail • Great ability to multitask, prioritize and complete tasks, assessing progress of roles to meet desired time to fill deadlines • Onboarded | Mentored R4R staff and managing vendors • Involved in various DEI initiatives and trainings in and out of the recruiting organization • As a Co-chair of the HOLA Denver Chapter ERG, coordinate projects and hybrid model events, manage and control budget for each fiscal year • Actively engaged with other Employee Resources Groups (ERG's) - Hispanics@MS, Blacks@MS, Women@MS • Passive Member of ERG's Military@MS, Indigenous@MS, Disability@MS. • Supported the GTA Excellence and Inclusivity recruiting team in planning and organizing neurodiversity & ability recruiting programs. • Engaged with leadership in the Global Talent Aquisition organization and all businesses organizations we support to manage conflicts and meet resolutions. • Strong verbal communication across various cross collaboration groups such as compensation, audit, legal, interview schedulers and internal recruiters.

Go Girl CareersCEO | Career Coach

Aug. 2015United StatesGo Girl Careers is a women-owned career counseling and agency recruiting business focused on supporting women's personal and professional goals. Our services include: - Full cycle recruiting for company clients - Linked in profile Tune-up - Resume upgrade - Tips and Tricks to effectively find a job - Social Media professional engagement - Interview Rehearsal Contact us for a free consultation at Go Girl Careers Linked in Inbox: https://www.linkedin.com/in/gogirlcareers/ Empowering women to achieve their professional dreams.

MicrosoftSr. Talent Sourcer | Go to Market Tech Sales & Marketing Americas (USA - LATAM - CANADA)

May. 2015 - Aug. 2020• Sourced, presented, placed and built relationships with leadership and executive level talent for C-suite, Vice President, General Manager and Director level roles. • Extensive experience mapping Fortune 500 companies and competitors in the IT industry • Cross-function team collaboration across various recruiting groups to deliver consistent Standard Operational Procedures for process development and improvement. • Cross collaboration with the Global Executive Talent Aquisition (GETA) team by sharing talent that aligned to senior executive level roles • Use of data analytics research via Linked in Talent insights and market insights tool to influence hiring decisions • Hired to be a part of the first Cloud Solutions Architecture lewdership investment hiring project for FY15 covering Canada, USA and Latin America. • Assisted with providing sourcing support and inviting qualified senior level talent to attend recruiting events and diversity focused events at a national level in the US and Latam • Deep knowledge and understanding of the tech industry and market trends across the Americas region.

ADP | AccentureRecruiter

Jun. 2012 - May. 2015United States• Attracted, connected and networked with senior, executive, director level and other skilled specialty candidates for technology positions. • Ranked in top 3 in division for sourcing, assessing and placing talent for consecutive yearly quarters. • Recognized by management for recruitment effort “above and beyond”. • Leveraged diverse sourcing strategies to recruit and pipeline candidates through social networks, advanced Boolean searches, deep web sourcing, mining user groups, candidate referrals and job postings. • Ranked #1 based on spread for Q2 2013; earned additional bonus for meeting recruitment target Q2 2013. • Handled 25+ niche vertical, specialized skill requisitions per month. • Conducted full-cycle recruitment for active and passive candidates, to include: service level agreement, job posting, sourcing, assessment, screening, reference checking, behavioral interviewing, presenting offer, and compensation negotiation. • Successfully sourced, recruited and placed high level technical candidates (Java, Performance Testing, IBM websphere, and others) for consulting solutions within Accenture’s clients. • Use of Taleo and Avature databases. • Helped Accenture to save $250K in hiring agency costs. • Volunteered for and led a passive recruiting project to pipeline for ultra-niche Health IT positions. • Placed contract (1099, Corp-to-Corp, W2) & direct hire candidates in specialized, niche vertical (Health IT).

Bridgepoint EducationStudent Admissions Manager

Dec. 2008 - May. 2012Denver, Colorado• Promotion from Lead recruiting to Recruitment Manager based on exceptional delivery. • Ranked as #2 Manager at Denver location; responsible for leading team of 13 employees to deliver minimum of 55 new student enrollments per month. Team always met or exceeded quota. • Identified need and created specialized coaching for production, legal compliance and student retention. • Assisted in development of leadership and training programs for the division’s 50+ Admissions Counselors. Programs included referral generation, compliance, and FERPA guidelines. • Conducted performance reviews on a monthly and annual basis. Responsible for performance improvement plans, promotions and separations. • Managed operational needs of the team: applicant interviews and hiring, enrollment budget, student finance document audits, review of student attendance, payroll.

Heidrick & Struggles InternationalExecutive Sourcer

Aug. 2003 - Jul. 2008São Paulo, Brazil• Performed targeted candidate searches for the recruitment, placement and retention of Senior Executive/CEO level personnel using employee referrals, Internet searches, unsolicited resumes, and social networks. • Performed market research and analysis to create profiles of competitors and individuals of interest. Researched and compiled organizational charts to identify top talent pools for networking and recruitment. • Managed global and country-specific (local) searches focused on recruiting executive and senior global staff in Banking, Oil and Gas, Consumer Goods, and IT. • Performed hundreds of searches, appraisals and guidelines executives for major companies of all business segments: financial institutions, retail, agribusiness, consumer goods, telecommunications, real capital, healthcare, aviation, heavy construction, chemical, petrochemical, energy, major law firms, services and NGOs, among others.