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Work Background
Jack's Flight ClubHead of Brand Development and Social
Feb. 2024
Jack's Flight ClubHead of Social
Jan. 2020 - Apr. 2024
Jack's Flight ClubSocial Media Manager
Jan. 2019 - Jan. 2020
Jack's Flight ClubCustomer Service Specialist
Jan. 2018 - Jan. 2019
AppleSpecialist
Sep. 2015 - Dec. 2017Brighton, United KingdomMy role as a Specialist is to help create experiences for new or existing Apple owners. The job is demanding, but highly rewarding. Meeting new customers every day. Interacting with business customers. Providing solutions for any problems that customers may have. Creating experiences, teaching, educating and ensuring they leave the store happy and having learnt something new. Working at Apple has reinforced my communication skills, helped with my confidence and built up my technology knowledge. Skills - Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction. - Strong interest in technology, and agility at learning new products and features.
- Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
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