Will Watkiss

Founder

MarketingITBusiness OwnerSales & BizDevConsultingEntertainmentFinance🏐 SportsOffice AssistantGrowth HackerChanel ManagerProject CoordinatorProject ManagerLife CoachingBI AnalystCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterHead of GrowthCall Center SupervisorCustomer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAssistantCommunity ManagerPersonal AssistantExecutive AssistantAdministrative AssistantBusiness Analyst🎓 StudentAdvisorCustomer ResearcherAssociateCopywritingEngagement ManagerAssociate PartnerPartnerResearch AssistantOffice AdministratorTranslatorCRM managerData EntryData Entry SpecialistData Entry AssociateDatabase CoordinatorDocument Processor

I am a professional with 16 years in membership management, customer growth and retention, customer success, and customer service in an array of industries including sport, private equity, hospitality, and the automotive industry. I specialise in helping organisations unlock their full potential through strategic development and implementation, process streamlining, and general business support. With a deep understanding of how effective models drive engagement, retention, revenue, and long-term success, we work closely with an array of businesses, such as, large organisations, SMEs, non-for-profits, sports clubs, and membership organisations to create tailored strategies that enhance efficiency and growth. My expertise lies in identifying opportunities for improvement, implementing scalable solutions, and ensuring that your operations run smoothly while delivering maximum value to your customers and stakeholders. Whether you're looking to refine your customer offering, to strategise for long-term customer success, and develop a structured approach to internal processes, I am here to guide you every step of the way.