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Work Background
Senior Living Advisors of NMSenior Living Advisor
Aug. 2024Albuquerque, New Mexico, United StatesI am excited to say that I have accepted a position as a Senior Living Advisor with Senior Living Advisors of NM. As a locally owned and operated family business, we are committed to helping you and your family find the ideal living solutions tailored to your specific needs. Senior Living Advisors of NM have over 20 years combined experience working with seniors in various capacities including assisted living, memory care, home health care, and hospice services.
We are driven by compassion to serve others, particularly seniors.
A Place for MomCustomer Success Manager Regional
Apr. 2022 - Aug. 2024United StatesWorking hand in hand with our contracting communities to build and grow relationships to maximize outcomes and drive conversions. Through consultative collaboration and analytical evaluation, I was able to increase overall growth in my territory while maintaining a personal achievement of 105% to quota in my first year. Helping families in crisis and seeing first hand the positive effects our relationships have garnished is why I value this role. CSM role includes but is not limited to:
•CRM training and onboarding
•Reporting and invoice assistance
•Analytical reviews and goal planning
•Account management
•Maintaining sales goals and expectations
•Business growth and development
•Marketing
•Event coordination
•Customer Support
Regional Customer Success Manager that encompasses New Mexico, Eastern Texas, Tucson AZ and Southern CO.
Kiva Lighting and FabricationDigital Marketing Specialist
Nov. 2021 - Apr. 2022United States
Amazing Gates of AmericaGeneral Manager
Feb. 2006 - Nov. 2021Albuquerque, New Mexico AreaResponsibilities included overseeing multiple areas of the company along with the training and management of new and existing employees. Also handled all local sales opportunities. Created and implemented all digital marketing campaigns to include online ads, re-targeted ads, email blasts and social media marketing. Implemented marketing strategies such as re-targeted advertising, Google Ad campaigns, website chat feature and local magazine and television campaigns.
Dynamic Communications, Inc.Telephone Systems/Networking Consultant
Nov. 2002 - Feb. 2006
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