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Work Background
Equifax Workforce SolutionsSenior Manager of Court Research
Oct. 2021
Securitec Screening Solutions, Inc.Director of Vendor Services and Research Operations
Apr. 2019 - Oct. 2020Roanoke, Virginia Area
Securitec Screening Solutions, Inc.Vendor Relations Manager
Apr. 2012 - Nov. 2017*Collaborate with Marketing, Client Services, Vice President,and President to improve profitability and reduce costs.
*Promote savings within Vendor Services and document savings on a monthly basis *Prepare quarterly savings goals and execute protocol to meet set objective
*Monitor, revise, and implement vendor protocol in accordance with FCRA guidelines and client parameters.
*Locate, test, and retain vendors nationwide.
*Renegotiate pricing for vendors throughout the US
Securitec Screening Solutions, Inc.Director of Client Services and Research Operations
Jan. 2012 - Oct. 2020Amy is the Director of Client Services and Research Operations. Her umbrella includes leading Client Services, In-House Research Teams, and the Vendor Management Department. The liaison between Securitec, its clients and all venues of research, she coordinates a capable staff including Customer Service Representatives, Data Entry Support, and Research Specialists throughout the United States, Puerto Rico, and Canada. Directing the processing and fulfillment of orders as well as customer support, she charges a strong team of leads to ensure client support services, resolution of customer concerns, and education, training, and retention of staff. She closely supervises the Vendor Management Department, managing a staff whose goal is to procure the best and brightest researchers in the background screening industry. Securitec is 100% wholesale Court Data as a Service (CDaaS) provider that offers powerful and cost effective technology and services to the background intelligence industry that drive accuracy, efficiency and cost savings. This includes the use of our Synaptec™ court data platform, large research & QA staff, internal software division, nationwide network of on-site court runners, and our 20K sq. ft. operations center. Securitec is a woman-owned business and one of the nation's largest pure wholesale background screening firms. We are proud to serve some of the most well-respected retail and wholesale screening companies in the industry. We provide court data and background research for a variety of use cases including employment screening, tenant screening, legal research, private investigation, M&A diligence, immigration, and more. Our investments in technology, staff, facilities and quality controls have allowed us to provide the most accurate results in the most flexible delivery options while reducing costs and liability for our clients.
Securitec Screening Solutions, Inc.Director of Vendor Services and Research Operations
Jan. 2012 - Oct. 2020
Roanoke City Public SchoolsTeacher
Aug. 2000 - Apr. 2012Roanoke, Virginia• Teacher of the Year, 2009 – Roanoke City Public Schools
• Teacher of the Year, 2009 – James Madison Middle School
• 8th Grade Team Leader – 2009-2012
• 6th Grade Team Leader – 2001-2009
• English Department Chair – 2003-2012
• 504 Chairperson – 2005-2010
• Parent Teacher Association Teacher Representative – 2009-2011
• President of Fishburn Park Elementary PTA 2010-2013
Pulaski County Public SchoolsTeacher
Aug. 1995 - Jun. 2000Pulaski VA
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