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Work Background
Head of Global Sales
2Base Technologies Pvt. Ltd.Head of Global Sales
Aug. 2019Cochin Area, India
Business Development Manager
2Base Technologies Pvt. Ltd.Business Development Manager
Feb. 2019 - Jul. 2019Kochi, Kerala, India
Manager Projects & Operations
SimstreamManager Projects & Operations
Sep. 2015 - Feb. 2019Cochin Area, India• Team Building & Hiring: Built and structured the team by hiring the right resources to fit project requirements. • Project Management: Led end-to-end project management, ensuring timely and quality delivery. • Client&DevelopmentCoordination:Actedasabridgebetweenclientsand the development team, facilitating smooth communication. • Requirement Analysis & Documentation: Worked closely with clients to understand their needs, document requirements, and define business problems being solved through digital solutions. • On-time Project Delivery: Ensured strict adherence to project deadlines while maintaining high quality. • Contract & Invoice Management: Managed contracts and handled timely invoicing to clients. • Sales Pipeline & Pre-sales Activities: Contributed to lead generation and pre-sales to bring in new business opportunities.
Global Client Service Manager
IBRM TechnologiesGlobal Client Service Manager
May. 2014 - Jul. 2015Cochin Area, IndiaSales & Presales Activities • Led sales efforts, identifying and engaging potential clients for business expansion. • Conducted presales activities, including requirement analysis, solution presentations, and client demonstrations. • Developed and executed lead generation strategies, ensuring a strong pipeline of business opportunities. • Assisted in pricing strategies, aligning proposals with market trends and business goals. Project Management • Oversawend-to-endprojectexecution,ensuringtimelydeliveryandquality standards. • Acted as a liaison between clients and development teams, facilitating smooth project workflows. • Coordinatedresourceallocationandprojecttimelines,ensuringalignment with client expectations. • Conducted risk assessments and implemented mitigation strategies for successful project execution. Proposal & Contract Management • Managed the proposal development process, ensuring competitive and well-structured bids. • Negotiated and finalized contracts, ensuring favorable terms and compliance with client requirements. • Handled legal and financial documentation, including invoicing and payment tracking.
Project Manager
Telefus SystemsProject Manager
Nov. 2012 - Apr. 2014Kochi, Kerala, IndiaSales & Business Development • Led sales efforts, identifying potential clients and expanding business opportunities. • Managedpresalesactivities,includingpreparingproposalsandconducting product/service presentations. • Negotiated and closed deals, ensuring revenue growth and long-term business relationships. Project Management • Oversaw end-to-end project execution, ensuring on-time delivery and quality compliance. • Managed project timelines, resource allocation, and team coordination for seamless execution. • Implemented agile project management strategies, optimizing workflows and efficiency. Client Coordination • Acted as the primary liaison between clients and internal teams, ensuring clear communication. • Regularlyengagedwithclientstounderstandtheirneeds,gatherfeedback, and ensure satisfaction. • Managed client expectations by setting clear project milestones and deliverables. Requirement Analysis • Conducted requirement gathering sessions, ensuring project scope was well-defined. • Translated business needs into technical specifications for development teams. • Ensured alignment between client expectations and delivered solutions through proper documentation and validation.
Senior Consultant
Sutherland Global ServicesSenior Consultant
Jul. 2010 - Oct. 2012Cochin Area, India• Promoted from Junior Consultant to Level 2.5 Subject Matter Expert within 3 years. • Supported Symantec’s Norton Cyber Security products, managing clients from North America, Europe, and Australia. • Workedin the Retention Team, achieving a 50% customer retention rate.
Consultant
Sutherland Global ServicesConsultant
Oct. 2009 - Jun. 2011Kochi, Kerala, India
Junior Consultant
Sutherland Global ServicesJunior Consultant
Mar. 2009 - Sep. 2009Kochi, Kerala, India
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