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Work Background
2Base Technologies Pvt. Ltd.Head of Global Sales
Aug. 2019Cochin Area, India
2Base Technologies Pvt. Ltd.Business Development Manager
Mar. 2019 - Jul. 2019Kochi, Kerala, India
SimstreamManager Projects & Operations
Sep. 2015 - Mar. 2019Cochin Area, India• Team Building & Hiring: Built and structured the team by hiring the right resources to fit project requirements.
• Project Management: Led end-to-end project management, ensuring timely and quality delivery.
• Client&DevelopmentCoordination:Actedasabridgebetweenclientsand the development team, facilitating smooth communication.
• Requirement Analysis & Documentation: Worked closely with clients to understand their needs, document requirements, and define business problems being solved through digital solutions.
• On-time Project Delivery: Ensured strict adherence to project deadlines while maintaining high quality.
• Contract & Invoice Management: Managed contracts and handled timely invoicing to clients.
• Sales Pipeline & Pre-sales Activities: Contributed to lead generation and pre-sales to bring in new business opportunities.
IBRM TechnologiesGlobal Client Service Manager
May. 2014 - Jul. 2015Cochin Area, IndiaSales & Presales Activities
• Led sales efforts, identifying and engaging potential clients for business expansion.
• Conducted presales activities, including requirement analysis, solution presentations, and client demonstrations.
• Developed and executed lead generation strategies, ensuring a strong pipeline of business opportunities.
• Assisted in pricing strategies, aligning proposals with market trends and business goals. Project Management
• Oversawend-to-endprojectexecution,ensuringtimelydeliveryandquality standards.
• Acted as a liaison between clients and development teams, facilitating smooth project workflows.
• Coordinatedresourceallocationandprojecttimelines,ensuringalignment with client expectations.
• Conducted risk assessments and implemented mitigation strategies for successful project execution. Proposal & Contract Management
• Managed the proposal development process, ensuring competitive and well-structured bids.
• Negotiated and finalized contracts, ensuring favorable terms and compliance with client requirements.
• Handled legal and financial documentation, including invoicing and payment tracking.
Telefus SystemsProject Manager
Nov. 2012 - Apr. 2014Kochi, Kerala, IndiaSales & Business Development
• Led sales efforts, identifying potential clients and expanding business opportunities.
• Managedpresalesactivities,includingpreparingproposalsandconducting product/service presentations.
• Negotiated and closed deals, ensuring revenue growth and long-term business relationships. Project Management
• Oversaw end-to-end project execution, ensuring on-time delivery and quality compliance.
• Managed project timelines, resource allocation, and team coordination for seamless execution.
• Implemented agile project management strategies, optimizing workflows and efficiency. Client Coordination
• Acted as the primary liaison between clients and internal teams, ensuring clear communication.
• Regularlyengagedwithclientstounderstandtheirneeds,gatherfeedback, and ensure satisfaction.
• Managed client expectations by setting clear project milestones and deliverables. Requirement Analysis
• Conducted requirement gathering sessions, ensuring project scope was well-defined.
• Translated business needs into technical specifications for development teams.
• Ensured alignment between client expectations and delivered solutions through proper documentation and validation.
Sutherland Global ServicesSenior Consultant
Jul. 2010 - Oct. 2012Cochin Area, India• Promoted from Junior Consultant to Level 2.5 Subject Matter Expert within 3 years.
• Supported Symantec’s Norton Cyber Security products, managing clients from North America, Europe, and Australia.
• Workedin the Retention Team, achieving a 50% customer retention rate.
Sutherland Global ServicesConsultant
Oct. 2009 - Jun. 2011Kochi, Kerala, India
Sutherland Global ServicesJunior Consultant
Mar. 2009 - Sep. 2009Kochi, Kerala, India
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