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Work Background
Kater.ai (YC W24)Advisor
Sep. 2023Los Angeles County, California, United States
Answer Financial (Allstate Company)Director of Engineering
Jul. 2014 - Apr. 2023Los Angeles - Remote (Digital Office)• Led product delivery team for auto, home, business insurance rater on multiple platforms • Introduced Scrum with Jira and data-driven metrics to enhance sprint efficiency, predictability, and team capacity. Provided cost and estimation metrics to the business and increased team performance by 15%.
• Directed end-to-end management of applications and platform services, improving planning, execution, design, delivery, troubleshooting, and maintenance metrics while reducing new feature implementation costs by 20%. • Led development and redesign of core product with .Net 6.x, .Net Core, .Net Framework 4.8, creating single page applications utilizing Blazor and Web Assembly technology resulting in more maintainable code and modern UI’s • Redesigned Legacy monolithic application into layered service architecture, by utilizing micro services, - - Web API endpoints that accommodate many different service functions, allowing the business more feature flexibility • Migrate core rating engine to Azure DevOps cloud by utilizing third-party services integrations using SOA and microservices architecture with external API’s and monitoring and alerting by Application Insights
• Implemented Marketplace Advertisement and Marketing platform housing telematics data on AWS. • Delivered next-gen mobile telematics driving app (IOS and Android) and redesigned legacy systems to stateless, microservice architectures
• Improved customer-facing web services with AngularJS and later with Angular 13 framework and migrated backend services and databases to Microsoft Azure
• Conducted Allstate security certification and audits, SOC I&II, PCI and PEN testing on all customer-facing services
• Implemented code governance tools, build and delivery processes (Azure DevOPS), and automatic regression test frameworks (Puppeteer)
• Established US/Mexico on-shore team for web and mobile space • Facilitated collaboration with Allstate Northern Ireland for resource augmentation (BA, QA, Dev)
Muve Music (Cricket Wireless/at&t)Sr. Director Engineering
Aug. 2013 - Jul. 2014Greater Los Angeles Area• Led international agile/scrum engineering team in delivering music download services for global mobile carriers
• Executed, designed, delivered, and maintained mobile applications and platform services for IOS/Object C, Android/Java, C++, C# .Net, NoSQL DB FatCloud, and SQL Server
• Spearheaded the replacement of proprietary legacy .Net/NoSQL platform with Open Source Java/JRuby MongoDB/NodeJS/Lucene stack using agile/scrum process
• Managed agile/scrum process for delivering the next generation (Version 5) Muve Music Android/Java application
• Accountable for backend web and financial reconciliation services utilizing NoSQL databases to provide digital and music content delivery for handset clients
Vesta CorporationVice President of Engineering
May. 2004 - Jul. 2013Portland, Oregon Area• Led engineering and product delivery for the world leader in client-branded electronic payment solutions, overseeing the delivery of integrated, hosted, white-labeled, web, voice response, call center, mobile, API and backend payments SAAS solution
• Managed a team of 10 direct and 100 indirect reports, including technical implementation managers, engineers, testing resources, system analysts, and technical writers
• Implemented offshore and near-shore teams for development, testing, bug fixing, test script writing and report generation, reducing labor costs by 15% and streamlining workflow
• Successfully resolved financial and compliance crises, involving high stakes data inconsistencies, to ensure customer satisfaction through extensive data analysis and reporting
• Spearheaded payments processing task force for multiple countries, directing evaluation, negotiation, and integration discussions at third-party payment vendor sites in-country
• Increased U.S. and European customer transaction volumes by 10% through design and deployment of mobile web and handset app as new growth channel
• Created web-based, automated build, deployment, verification, project and revision tracking system that simplified PCI and SOC audit and improved visibility and financial troubleshooting for financial systems while lowering costs
• Consolidated multiple platforms into simplified, scalable architecture, reducing technology costs and system outages by streamlining server and data center footprints by 50% through consolidation onto a single technology platform, scalable, testable architecture, and new storage technologies
• Enhanced P&L visibility and development performance as part of team that improved build and release management
• Improved employee retention by streamlining workloads, introducing standardized best practices, and training key engineering resources into team leaders and managers
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