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Work Background
Founder
RG Leadership Consulting, LLC, GiANT Worldwide GuideFounder
Dec. 2023
Regional Training Leader
McDonald'sRegional Training Leader
Jun. 2016 - Oct. 2021Dallas, Texas, United States-Leader and talent developer of a team of 7 professional facilitators with an annual budget of $1.1m -Orchestrated training facilitation for >10k restaurant managers in training, reduced shift leader turnover by 2% which is a cost savings of $1.7m for the company and franchisees -Awarded the prestigious "Training Excellence Award" which is given annually to one US learning and development team annually
Operations  Manager (Director of Operations)
McDonald'sOperations Manager (Director of Operations)
May. 2012 - May. 2016Dallas/Fort Worth Area-Operations Leader for 28 restaurants with an annual sales volume of $87.5m -Directly responsible for 7 multi-unit managers and 336 restaurant-level managers -Repeatedly increased sales and guest counts adding $452k in sales over my tenure -Orchestrated successful ownership changes of 2 markets which realized one-time gains for the company $120m -Succession Planning and talent development resulting in 8 mid-manager promotions into positions of more responsibility and business impact
Manager Worldwide Training, Learning, and Development
McDonald'sManager Worldwide Training, Learning, and Development
May. 2007 - May. 2012Oak Brook, Illinois, United States-Recipient of the coveted "President's Award" presented annually to the top 1% of employees -Led the decentralization of the Global mid-management curriculum from the center to areas of the world - Spearheaded the deployment of the new curriculum which included long-term strategic planning, project management, and stakeholder engagement. -Business results and customer satisfaction were driven globally by leading professional development training for mid-management through director-level worldwide, including Corporate Management, Suppliers, and Owner/ Operators -Responsibility included leading a team of 4 department heads in delivering a mid-management curriculum to a global audience in 6 major areas of the world - Involved travel internationally and locally to provide training to those at the leading other bands
US Learning and Development Program Initiative Manager
McDonald'sUS Learning and Development Program Initiative Manager
May. 1983 - Dec. 2023Chicago, Illinois, United States-Align with US Learning Strategy in collaboration with the Director & and stakeholders -Design/enhance solutions to the US Market impacting >84k shift managers, >42k department managers -Plan for iteration + continuous Improvement; focusing on reducing turnover and improving employee engagement scores -Manage stakeholder engagement and communications -Manage program plan, timeline, sequencing, and budget
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