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Work Background
Open to opportunities and exploring new challenges
*Open to opportunities and exploring new challenges
Jan. 2024
Director Of Customer Service
PASKHODirector Of Customer Service
Apr. 2016New York, United States
Director of Youth and Family Programs
Hilltop Family YMCADirector of Youth and Family Programs
Aug. 2014 - Mar. 20174300 Lakeside Dr. Richmond, CA 94806ESSENTIAL FUNCTIONS • Leads the development and implementation of family, parent, and youth programs to reflect the values and strategic initiatives of the Y. • Creates and maintains quality Day Camp programming and collaborates with Youth Program Directors within the Association to achieve collective goals. • Develops the Youth and Government program to increase participation. • Provide direct supervision to program staff, assuring that all staff are qualified, certified and are meeting minimum performance standards for their position. • Maintains a high level of quality programs and member services, and articulates expectations to staff clearly and consistently. The Director of Youth & Family Programs is responsible for the operations of all youth and family programs at the Hilltop Family YMCA in Richmond, CA. This position takes full ownership of creating new programs, expanding existing programs and providing quality direct service to all members and participants. The Director has oversight of youth programs, family activities, day camp, special events (e.g. Healthy Kids Day, Halloween, etc.) and the YMCA Youth & Government program. The Director is responsible for adherence to budgets, new revenue generation, and marketing for programs and services. The Director is part of the branch and West Contra Costa Region Management Team and must have professional and interpersonal skills to effectively achieve goals within the branch and across the region. The Director will provide staff leadership and actively participate in the annual fundraising campaign.
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