A proven leader in customer service, project management, and operations, I consistently deliver results that drive success and set organizations apart. I excel at building high-performance teams, streamlining workflows, and leveraging data-driven insights to improve efficiency and satisfaction. With expertise in performance management, root cause analysis, and strategic problem-solving, I thrive in dynamic environments, aligning teams to exceed organizational goals. Passionate about innovation and continuous improvement, I create game-changing strategies that elevate customer experiences, optimize business performance, and position organizations as industry leaders.More...
Joshua Friday
IT Manager@Goodwill industries of the Valley
Verified
IT Manager with over 10 years of experience, known for strong leadership and communication skills. Skilled in technical writing and simplifying complex concepts to improve collaboration. Focused on enhancing project efficiency and driving successful business outcomes through effective teamwork and process optimization.More...