FourKites, Inc.Operations Associate | Project Coordinator
Feb. 2023 - Sep. 2023- integration project management
- managing onboarding of carriers to FourKites, building new carrier integrations
- leading carrier calls, setting follow-up tasks and action items
- navigating and understanding enterprise level software & diagnosing and
solving complex technical and operational problems.
- understanding customer and company business objectives to determine and
execute projects for carrier onboarding and compliance goals
- providing regular updates on onboarding and compliance projects progress to
customers. Direct, independent, and regular interaction with stakeholders including presentations and decisions on what work to take on and how to best go about taking on that work
- maintaining clear, updated, and accurate records in the CRM as well as updating other relevant internal documentation
- coordinating & collaborating cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve the product