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Work Background
Ad Hoc LLCSenior QA Engineer
Jun. 2023Greater Seattle AreaAt Ad Hoc LLC, I currently serve as the Senior QA Engineer on the Office of Head Start TTA Hub project. In this role, I focus on improving testing frameworks and optimizing processes for maximum efficiency. My expertise in project management, supported by my CAPM and CSM certifications, enables me to lead quality assurance initiatives and mentor teams to align with project goals and delivery milestones. Through a collaborative approach, we have fostered strong stakeholder relationships and shaped the long-term QA vision for the Office of Head Start. My key responsibilities include: * Shaping the long-term vision of the Office of Head Start's TTA Hub QA program.
* Fostering strong relationships with stakeholders.
* Optimizing test engineering processes for greater efficiency.
* Proposing solutions and leading smaller projects as necessary.
* Developing and presenting comprehensive testing strategies. My commitment to driving testing excellence has significantly contributed to the quality and reliability of services provided to the Office of Head Start, ensuring reliable and effective systems support. Previously, I worked on the Health Enrollment project for the Veterans Administration, where I enhanced testing frameworks and streamlined processes for peak efficiency.
RedLine Performance Solutions, LLCApplication Analyst
Feb. 2023 - Jun. 2023As an Application Analyst at Redline Performance Solutions, I play a crucial role in ensuring the stability and reliability of the National Oceanic and Atmospheric Administration's (NOAA) Weather Service Alerts system. My key responsibilities include: * Conducting thorough performance testing using JavaScript and K6.io.
* Performing vulnerability testing to identify and mitigate potential security threats.
* Developing and implementing detailed test plans.
* Designing and executing test cases.
* Actively engaging in bug tracking and reporting.
* Generating comprehensive documentation and reports to enhance transparency and understanding of the testing process. Collaborating closely with the development team, I ensure that all testing activities adhere to industry standards and best practices. My expertise in testing methodologies, tools, and frameworks significantly enhances the quality and reliability of the NOAA Weather Service Alerts system.
F5 NetworksSRE / QA Engineer III
Jul. 2014 - Oct. 2022Seattle, WashingtonDuring my tenure at F5 Networks, I advanced through various roles, culminating as a Senior QA Engineer and Site Reliability Engineer (SRE), where I specialized in both manual and automated testing. Utilizing Python and Selenium, I developed automated tests and was primarily responsible for creating and managing the manual test suite for our LAMP stack web application (ihealth.f5.com). My expertise extended across multiple platforms including Windows, macOS, Linux, VMware, AWS, Azure, and F5's BigIP/TMOS systems, ensuring comprehensive configuration and testing coverage. In my final year, I assumed the role of team SRE, focusing on optimizing system reliability and performance. My key contributions included: * Leading the QA efforts for the F5 Global Services iHealth product.
* Recruiting and training offshore QA personnel.
* Deploying test VMs in Amazon AWS EC2.
* Authoring extensive technical documentation in the Confluence Wiki. These efforts significantly improved product quality and streamlined our testing processes.
Topia TechnologyQA Lead
Jul. 2013 - Jun. 2014Tacoma, WAAs the QA Lead at Topia Technology, I maintained full ownership of testing processes across desktop, mobile, and server platforms. My role encompassed reviewing feature specifications, defining and implementing test methodologies such as functional, automated, and end-to-end testing, and documenting all test planning and procedures on the Jira Wiki. My key contributions included: * Developing and maintaining both automation frameworks and manual tests using Testlink.
* Creating automated UI tests leveraging Python and Selenium to enhance testing efficiency.
* Performing specialized iOS testing utilizing Xcode instruments for precise monitoring and troubleshooting.
* Managing the Mantis and Redmine bug databases to ensure meticulous tracking and resolution of issues.
* Mentoring QA staff, fostering skill development, and ensuring adherence to best practices in testing. These initiatives significantly improved our testing capabilities and streamlined our processes, supporting the delivery of high-quality software products.
CHI-LLCQA Lead
Aug. 2012 - Jul. 2013As QA Lead at CHI-LLC, I managed and mentored a team of four QA engineers, refining and maintaining standardized QA methodologies to enhance project efficiency. My key responsibilities included: * Defining team roles and tracking QA progress.
* Integrating QA metrics into the broader project management schedule.
* Overseeing the bug database and collaborating closely with the development and project management teams to maximize testing effectiveness.
* Implementing the TestComplete automation framework from SmartBear to streamline testing processes.
* Creating a Wiki to standardize and formalize test cases. These efforts contributed significantly to the team’s capability to deliver high-quality outputs consistently.
AmazonSoftware Test Engineer
Apr. 2012 - Aug. 2012Greater Seattle AreaAs a Software Test Engineer with Experis Technology Group at Amazon, I focused on manual testing of the Amazon Kindle application across a wide range of Android phones and tablets. My key responsibilities included: * Administering and troubleshooting Windows and Ubuntu Linux systems to support a stable testing environment.
* Utilizing the Android SDK extensively to install and debug custom applications on various versions of the Android OS, ensuring optimal app performance and compatibility.
* Actively participating in the launch of Amazon Fire and Kindle for Android/iOS products, contributing to their successful market introduction.
* Managing and maintaining a device test lab, overseeing a diverse collection of Android and iOS devices, which played a crucial role in our comprehensive testing processes. These accomplishments significantly enhanced the quality and reliability of our products.
SafranTest Engineer II
Sep. 2011 - Apr. 2012Federal Way, WAAs a Test Engineer II with Greythorn at Safran Morphotrak, I was responsible for software testing of a Red Hat Enterprise Linux-based product for the FBI NGI project, including test authoring, test execution, and live product tests with the customer present. Key accomplishments included: * Passing Limited Background Investigation for Public Trust clearance.
* Leading live testing demos for FBI IT representatives. These accomplishments demonstrated my ability to handle high-security environments and effectively communicate with key stakeholders.
Intel CorporationLab Systems Administrator (at Intel in DuPont, WA)
Jan. 2011 - Oct. 2011As a Lab Systems Engineer with Ensynch at Intel, I was responsible for computer lab management and systems administration, setting up server/network environments as required for multiple groups. My key responsibilities included: * Deploying and administering Windows and Debian Linux guest operating systems on VMWare VSphere. Key accomplishments included: * Running a hardware test lab for Datacenter Cooling and Low Power Consumption research teams.
* Ordering, receiving, inspecting, racking, and configuring all new computer systems and equipment.
* Administering VMware VSphere servers and VMs. These accomplishments ensured efficient lab operations and supported critical research initiatives.
NetpulseQA Engineer
Sep. 2009 - Sep. 2010As a senior member of the QA department at an entertainment industry startup, I was involved in embedded Linux hardware/software implementation with support for a client/server environment. My key responsibilities included: * Ordering and installing test equipment.
* Administering the test bench/lab.
* Designing the QA Wiki.
* Authoring test plans.
* Tracking bugs.
* Reviewing specifications.
* Providing backup support to the IT/Support department. Key accomplishments included: * Serving as the principal QA engineer for embedded multimedia fitness hardware products.
* Defining test methodology.
* Managing the test lab and systems. These efforts contributed significantly to the development and quality assurance of innovative fitness hardware products.
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