UbiwhereHead of Technical Communication | Product Thinking, Public Speaking, Content Strategy, Analytics
Jul. 2023 - Oct. 2024Accomplishments:
• Enhanced Ubiwhere's industry presence as a smart city innovator with public speaking (delivering 20+ keynote speeches and panel discussions), strategic partnerships, networking and social media to elevate the brand's recognition and achieve awards.
• Orchestrated the Digital Nervous System vision through public speaking at workshops, seminars, and international conferences, cultivating strategic partnerships that increased prospective customers and grew strategic alliances.
• Spearheaded product management innovation and strategic growth initiatives by guiding multidisciplinary teams, achieving a significant uplift in delivery efficiency and proposal win rates through the integration of product thinking strategies within core operations.
• Developed and managed a comprehensive content repository for knowledge management and knowledge sharing within Ubiwhere, facilitating with software documentation, technical writing and technical documentation, evidenced by over 10+ publications and reports influencing stakeholder engagement.
• Authored 5+ white papers, case studies, and forecasts, and proofread many others, showcasing Ubiwhere's technical expertise and ensuring our technical content is up-to-date with cutting-edge technological advancements.
• Pioneered software development best practices with Python across 3+ teams totalling over 15+ software engineers, reinforcing Ubiwhere's commitment to technical excellence in its "TECH Chapters" initiative.