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Network Power<100 people
Roles
💰100%
Investor & VC
🔥100%
Startup Founder
💸100%
Marketing
Geos
🇨🇿100%
Czechia
Work Background
EconomiaHead Of Marketing
Mar. 2018 - Apr. 2018Prague, The Capital, Czech Republic
EconomiaE-commerce Manager
Jun. 2017 - Mar. 2023Prague, Czechia
Tarsago Media GroupeCommerce Manager
Oct. 2015 - May. 2017Prague, The Capital, Czech RepublicTarsago Media Group is an international company active in 6 countries in distance selling, B2B and B2C business. I run eCommerce business Milvai - an online shop based on flash sales which is currently in 4 countries - the Czech republic, Poland, Slovakia and Hungary. My responsibilities include:
- strategy, development and smooth running of Milvai project
- launch of websites in Slovakia and Hungary
- managing online marketing - PPC, display, social media, RTB, emailing, marketing offers etc.
- selection and cooperation with digital agency
- creating and leading a team of 10 including colleagues from abroad, hiring and training new members
- administration of Magento shop system
- communication with Magento developers, working with them on new website and further development and optimisation of sites
- connecting Magento with ERP and other external systems
- set up of customer care channels, training and follow up
- movement of warehouse from Poland to the Czech republic, cooperating with fulfilment, and connecting with new systems
- offer of products on Milvai - cooperating with buyers and suppliers, attending fairs and negotiating the best offers
Maternia s.r.o.Head of Customer Care, VaseCocky.cz
Jul. 2014 - Jul. 2015Bristol, United Kingdom- lead a team of 11 country managers
- set up company's objectives for customer care
- created a directory with all questions and answers for all countries
- day to day support of international team
- set up monthly reports
- cooperated on employees' development
- line manager to all country managers
- project management of key projects in the company
- communication with copywriters and delegating translations
- blog development
- regular training for customer care team
Maternia s.r.o.Finance Director
May. 2014 - Jun. 2014Bristol, United KingdomI was promoted due to a high level of analytical skills, fresh insight into the problematics and diligence.
I prepared and reorganised complete expenses of UK branch and came up with improvements for savings. I wasn't able to proceed with further changes due to a change in company's management.
Maternia s.r.o.UK Country Manager, Lentiamo.co.uk
Dec. 2012 - Jul. 2015Bristol, United Kingdom- start up of new website (market analysis, web translation, check of key words, GA, cooperation with copywriters and PR managers)
- set up of all suppliers - bank, payment gateway provider, PayPal, couriers, telephone provider, feedback company etc.
- set up of external warehouse in the UK and management of its day to day operation
- set up all customer care rules, free returns, follow up processes, email templates etc. and constantly keeping the highest level of custome care - day to day maintenance of customer care team of a busy online retailer
- e-commerce activities - registration on comparison websites, promo codes websites, life style magazines, blogs, YouTube, creating and carrying out Facebook and newsletter competition via Woobox, maintaining social media - Facebook, Twitter, Pinterest
- looking for new marketing opportunities
- monitoring and analysing the market
- project management of key projects in the company
Rose EventsEvent Manager
Nov. 2012 - May. 2013London, Brighton, Oxford, BristolI organised The Chocolate Festival in 4 locations - London, Brighton, Bristol and Oxford.
I liaised with the councils, suppliers, vendors, run the events on the day of set up and during the weekend when it took place. I broaden my experience in a project management, could use my multi-tasking skills and proved that I am good with people.
Paintworks Arts SpaceMarketing Event Coordinator
Jun. 2009 - Oct. 2012Helping to maintain a smooth running of events, particularly weddings. Health and safety policy, licence, dealing with guests, independent caterers and potential clients.
Spike IslandEvent/Cafe Manager
Jan. 2009 - Jan. 2012The Spike Cafe is a vibrant hub and a first place that visitors see when they enter the building, so maintaining the highest standards of customer service and offer the best food and beverages is an absolute must. I run a busy cafe in mind with the ethos of Arts Charity, and events held in the cafe and art's gallery.
I was responsible for monthly rotas, leading a team of 4-6 on a daily basis, and up to 15 including volunteers during events. I coordinated and trained new hires. I carried out appraisals and worked on a personal development of cafe supervisors. Other responsibilities were:
- book-keeping
- invoicing
- preparing data for a pay-roll
- planning monthly budget
- selecting suppliers
- creating promotional ideas for the business etc.
Prestige NetworkLanguage Interpreter
Oct. 2008 - Dec. 2011English/Czech/Slovak interpretation as a freelancer. I had to perform in a very professional manner, with honesty, accuracy, reliability and confidentiality. I was working mainly for public services such as NHS or Job Centre Plus.
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