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Work Background
General Dynamics Information TechnologySenior Data Analyst
Mar. 2024Elizabethtown, Kentucky, United States• Spearheads the development of data pipelines and executive-level visualizations in Tableau for the Department of Veteran's Affairs, leading a team of analysts and database engineers and utilizing SQL and multiple data sources.
• Delivers real-time visibility into veteran record scanning progress across 5 national locations, empowering executives with data-driven insights and driving a improvements in operational efficiency.
• Designs and implements data pipelines for a multi-view Tableau dashboard, enhancing transparency and accountability in the digitization process by tracking national and cross-site completion rates, identifying bottlenecks, and enabling data-driven resource allocation.
• Leverages SQL queries to join and union data from multiple disparate sources, improving data quality and integrity for analysis and reporting.
• Utilized Tableau's join and union functionality to streamline data preparation and analysis, reducing time taken to develop database views and increasing efficiency in data visualization updates.
• Collaborates with 10+ stakeholders to gather requirements and ensure alignment with strategic objectives, enabling a higher user adoption rate of the dashboard.
General Dynamics Information TechnologySenior Manager
Jan. 2022 - Mar. 2024Elizabethtown, Kentucky, United States• Led a statistical analysis supporting over 1000 cross-functional service desk/helpdesk agents, examining pre-test scores, conducting t-testing and correlation analyses, categorizing scores into quartiles, and defining score bands for a training assessment framework that guides career progression decisions, including advanced certifications and technical boot camp enrollments.
• Led a division-wide alignment of technical training skills, utilizing regression analysis to evaluate correlations between education, training, and experience of over 1,000 employees, giving executives insight into skill gaps and informing retraining strategies. • Introduced a psychometric-based approach to training program evaluation across all supported programs using student survey feedback and student assessment results, resulting in streamlined course structures and thousands of dollars in training hour cost savings.
• Implemented a programmatic assessment of active learning efficacy in technical training using a mixed-methods data analysis approach across multiple programs, enabling our workstream to address active learning gaps and improve training effectiveness.
AlphaQuant AnalyticsOwner & Principal Data Architect
Jan. 2021Elizabethtown, Kentucky, United States• Manages a team of three international data analysts to deliver comprehensive analytics services, resulting in a 35% average increase in client revenue over a two-year period due to targeted marketing strategies and customer engagement optimization.
• Spearheads business intelligence initiatives for small businesses by recommending strategic data analytics tactics and then implementing data pipelines, facilitating smooth data flow from relational databases to analysis tools such as Tableau and R, culminating in the integration of complex data into intuitive visualizations and reports.
• Designs and implements customized data dashboards in Tableau and Shiny for clients, improving their decision-making process, evidenced by a 25% reduction in a customer’s operational costs and observable increases in customer satisfaction communicated.
• Cultivates long-term partnerships by translating complex data insights into actionable business strategies, leading to a 90% client retention rate over three years.
Management Analysis Technologies, Inc.Faculty Educator
Oct. 2018 - Dec. 2021Ft. Knox, KY• Recruited and subsequently promoted to Lead Instructor to manage a team of 4 trainers in successfully certifying over 2,000 college faculty members, achieving a >98% pass rate.
• Reengineered the organization’s instructor assessment form and rubric used to assess more than 2,000 faculty educators nationwide, ensuring strategic alignment with the rigorous standards of college-level instruction and generating more reliable data while enabling a better-informed feedback loop.
• Led the organization's first training development webinar series, promoting discussion on established/emerging training topics, providing timely support to over 2,000 instructors nationwide, and contributing to better domain knowledge of training facilitation practices.
General Dynamics Information TechnologyCurriculum Development Manager
Oct. 2014 - Oct. 2018Ft. Knox, KY• Developed and implemented a quantitative curriculum evaluation process using descriptive statistics, enhancing training material from a taxonomic level of "Remember" to "Apply," resulting in a dramatic enhancement of the learning outcomes and critical thinking skills.
• Led a team of 5 instructional designers and 8 eLearning developers on a $5 million U.S. Army ROTC curriculum redevelopment contract, overhauling 288 hours of synchronous college material and 20 hours of eLearning, now used by over 30,000 college students nationwide.
• Administered an annual $1.2 million operational budget, which included eLearning development and employee wrap rates, keeping expenditures consistently low and enabling bonus payouts and overall turnover reductions.
• Implemented a process improvement model by introducing a new step of capturing data from approved lessons and then populating it into a DoD database, saving the client $700k.
Engility CorporationCourse Instructor
Jul. 2013 - Oct. 2014Marion, Alabama, United States• Led instruction for MSL 200 undergraduate course, educating ~90 college sophomores on military leadership, time management, and tactics, resulting in well-rounded future leaders.
• Served as the department's SACS-COC regional accreditation lead, aligning departmental learning outcomes with institutional QEP objectives to demonstrate instructional coherence.
• Coordinated submission of military science course documents to reaccreditation team, attending meetings on behalf of the department head to ensure a smooth reaccreditation process.
• Launched the first professional development workshop for department faculty, focusing on instructional design, learning theories, and technology tools, contributing to improved teaching methodologies.
• Supervised development and implementation of inter-departmental course assessment surveys, enabling measurement of the program's instructional effectiveness.
• Successfully collaborated with Auburn University-Montgomery's Outreach Center to deliver an on-site leadership seminar for Military Science I and II Cadets, enhancing their leadership skills.
• Integrated instructional technology tools such as Blackboard, Moodle, and iClicker, boosting student engagement and enriching asynchronous learning experiences.
• Partnered with the Commandant of Cadets to develop a hybrid Military Science course for Service Academy Prep students, ensuring they received essential coursework for success at their service academy.
• Consistently achieved outstanding course survey results, with a 4.86/5.0 rating and a 98% pass rate, showcasing commitment to delivering high-quality education.
Engility CorporationRecruiting Manager
Jul. 2012 - Jul. 2013Marion, Alabama, United States• Skillfully managed an $18,000 annual budget, gathering and analyzing recruiting program issues to ensure the department's efficiency and effectiveness in recruiting initiatives.
• Fostered a collaborative environment, seeking team input to develop innovative approaches for recruiting and retaining students using modern systems and innovative techniques.
• Advised the department chair on managing recruiting initiatives and incentives, aligning strategies with campus admissions, and the administration's overall marketing plan.
• Increased public awareness of the Army ROTC program through active participation in targeted recruiting activities in pre-selected areas.
• Developed a strategic regional recruiting plan, resulting in 85 quality applications (21% of the college's applications) for one of the largest Army ROTC departments in the country.
• Implemented a lead-to-enrollment forecasting model, using historical admissions data to accurately project application numbers needed for the department to successfully meet its mission.
• Spearheaded a vigorous rebranding campaign for marketing, messaging, and advertising with a 12-month turnaround, consistently staying within budget for promotional materials and advertising
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