Caprese Clark

Dispatch Supervisor @AAA

HRCall CenterCall Center SupervisorCustomer ServiceCase ManagerChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAssistantAdministrative AssistantTraining&Development SpecialistPersonal AssistantExecutive AssistantMedicalMedical BillerData EntryData Entry SpecialistData Entry Associate

As Caprese Clark, I have successfully managed the dispatch team at AAA, ensuring efficient and effective communication between drivers, roadside assistance, and customers. I have implemented new strategies that increased response times and customer satisfaction rates. I have also trained new employees, fostering a supportive and productive work environment. My leadership has led to improved team performance and a significant decrease in service complaints.

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