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Work Background
Grove Park RenewalProperty Manager
Jul. 2020 - Dec. 2022Atlanta, Georgia, United StatesNonprofit work and connection to the community. I managed property operations, focusing on providing quality affordable housing in Atlanta's inner city. Prioritizing resident needs, I understood their daily challenges and went beyond standard housing requirements. During the pandemic, I successfully managed housing upkeep and served residents with empathy, accountability, and responsiveness. I handled all facets of property management, including inquiries, screening, and move-ins, and conducted regular unit inspections to ensure lease compliance. Coordinating maintenance requests and property issues, I worked closely with the facilities manager to maintain property standards. Additionally, I facilitated data collection to comply with nonprofit requirements and hosted monthly events to enhance resident experience and community engagement. I maintained intentional monthly connections with residents and connected them with sister organizations to address holistic needs. Notably, I supported multiple families in Rent Relief, raising over $85,000 to help families stay in their homes and advance organizational goals.
katoyacreatesContent Creator (UGC)
May. 2020United StatesSocial Media is KING. I craft engaging multimedia content for diverse platforms, incorporating user-generated content to boost brand storytelling and audience engagement. Collaborating with teams, I develop strategies aligned with brand goals, staying updated on industry trends for maximum impact. Specializing in photography and videography, I produce custom content for various clients, managing multiple projects efficiently to ensure timely delivery. With proactive communication and creative solutions, I maintain client satisfaction while showcasing my versatile skills through a strong portfolio.
POUND® - Rockout. Workout.POUND ICON - Fitness Instructor
Jan. 2017Atlanta, GA Not only do we listen to the MUSIC, we become the music... I actively spread the power of Pound in schools and communities. I teach instructors dynamic methods in training sessions, boosting their skills. I lead engaging classes weekly, using various strategies to increase attendance and community involvement. By adding new music and creating a welcoming atmosphere, I keep participants coming back. I collaborate with HQ, sharing pre-recorded routines with thousands of Pound Pros, and I've appeared on CNN, showcasing Pound's brain health benefits.
Atlanta Neighborhood Charter SchoolElementary School Teacher
Jul. 2015 - Oct. 2019Atlanta, GeorgiaConsciously cultivated minds of our future leaders, one 6-year-old at a time. Co-managed a classroom of 22 active and lively 6-year-olds. Collaboratively planned and guided the learning process toward the achievement of curriculum goals and objectives as indicated through fun engaging and interactive lessons. Created a classroom environment that was conducive to learning and appropriate to the maturity and interests of the students. Differentiated curriculum to fit the individual learning styles and needs of students academic and social/ emotional abilities. Used both formative and summative assessments to evaluate student work.
Garland Independent School DistrictSubstitute Teacher
Nov. 2013 - May. 2015GISD (All Schools)STATESIDE: TEACHING Assisted teachers in moving education forward one day at a time in their absence. Managed classrooms of 15-22 elementary aged students in learning subject matter and/or skills that are required for scheduled lessons and to provide meaningful instruction. Created a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students. Guided the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson.
Self Employed - Teaching Independent ESL Instructor
Oct. 2012 - Sep. 2013Shanghai, ChinaLIVED ABROAD Worked with students between the ages of 3-14 years old. Taught English with a variety of resources and strategies to ensure all learners fully grasped the English language. Developed, planned and prepared full engaging lessons for each student. Created lesson plans and class structure that guided the instruction of every class. Enforced consistent classroom management, so that every learner was able to learn the content with minimal to zero distractions.
Campus ApartmentsLeasing Manager
Jun. 2011 - Aug. 2012Atlanta, GAManaged a leasing team of 3, encouraged teamwork, assigned daily task and responsibilities, trained on selling techniques. Marketed both properties to the target market. Oversaw all resident life activities. Successfully managed two properties (556 beds) marketing and leasing budgets and efforts. Lead all properties to 100% occupancy from 2008 - 2012, each year occupancy remained at 98% -100%.
Campus ApartmentsCommunity Manager at The Apartments at President Park
Mar. 2010 - Jun. 2011Decatur, GAOne Woman Show Finally, took the step into Property Manager being responsible for all actions that involved/influenced the property. Assumed accountability to the owner, clients, and regulatory agencies that governed the interests of the property. Directly handled all rent payments, property level bills, delinquency. Handled all leasing activity, resident relations and filing of property records. Prepared/reviewed all periodic reporting, either routine our unscheduled. Promoted harmonious relations among resident's, staff, campus personnel, and surrounding community. Primarily and international community in which I came to love that lead to my abroad ventures in Shanghai China.
Campus ApartmentsLeasing Consultant / Manager at The Arbors of Denton
Oct. 2006 - Jul. 2009Denton, TXTop leasing consultant leased over 60% of the property. Lead property to 100% in 2008 - 2009, each year employed occupancy remained at 98% -100%. Organized, updated, and maintained all resident files. Assessed the market weekly of local competition and developed ways to stay ahead of the market. Managed and trained a leasing staff of 3 on effective leasing guidelines and closing strategies. Advanced from Part-Time Leasing Consultant to Leasing Manager in 3 years, while being a full-time student pursuing a Bachelor’s Degree.
MervynsCustomer Service Representative
Jul. 2003 - Jan. 2006Good times. This was my first job and one of my favorites. It started the understanding of a customer being first and the importance of providing excellent customer service to all guest. I exceeded weekly sales goals for new Mervyn’s Account Holders. Excelled in all requirements for sales associates allowing opportunities to work in all departments. Assisted in training new employees and closed the store (registers-sales, receipts, and safe). I was under 18 yet, showed the maturity and expertise needed and desired in this role.
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