Deutsche BankQuality Assurance Manager RCA (Regulatory, Compliance and Anti-financial crime)
May. 2016 - Aug. 2018Main responsibilities:
- Owner of quality assurance process and QA teams of one of the main programs as part of RCA
- Following all the phases through out the delivery life-cycle and path to production - Dev, SIT, UAT, Prod
- Evaluating, recruiting, hiring (including job offers) of new QA team members
- On-boarding of new resources in the program - internal and vendors
- Vendors management - resources management from at least three vendors
- Coordinating of QA/testing activities of geographically distributed teams - Romania, India and USA
- Coaching and leading QA teams, identifying training needs and yearly performance evaluation
- Maintaining a high team motivation level
- People management responsibilities - performance management, salaries reviews, communication and engagement
- Stakeholders management - different solutions (internal one and Actimize) customized for various regions Main accomplishments:
- Grew a team of 20+ QA specialists with one of the lowest attrition rates
- Successfully passed all regulatory audits - internal and external ones
- Program achieved a 90% automation coverage
- First QA team to receive Actimize training