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Network Power<100 people
Roles
๐ฅ50%
Startup Founder
๐ธ50%
Marketing
โจ50%
Business Owner
Geos
๐ท๐ด50%
Romania
Work Background
Alexandru Ioan Cuza UniversityAssociate Professor
Oct. 2024Iaลi, RomaniaTeaching and Curriculum Development: Conduct seminars on Organisations Sociology, integrating real-world business challenges into the curriculum to enhance student learning. Research and Academic Contributions: Research in "The Level of Human Touch in Digital Interactions," contributing to the academic community with publications and conference presentations. Community Engagement: Educate and set new expectations for quality in services provided by Romanian entities in an international environment, fostering collaboration between academia and industry.
DercenterCEO & Founder
Oct. 2024Worldwide
WiproRomania Country Lead & General Manager
Jan. 2023 - Oct. 2024Romania
WiproAVP, Practice Director
Mar. 2022 - Oct. 2024Hybrid
ConduentDirector Of Global HRO & Payroll Services Operations & Romania Country Lead
Jul. 2021 - Mar. 2022Romania
ConduentDelivery Director - Global HRO Services & Romania Country Lead
Jan. 2017 - Nov. 2021Iasi County, RomaniaOverall responsibility for delivering best in class HR Admin services to Conduent clients; leading globally quality control standardization, commercial and governance, internal controls, operations controls, ensuring continuous optimization and service improvement and innovation. Leading teams globally to align service and standardize;
Alexandru Ioan Cuza UniversityAssociate Professor - Human Resources
Oct. 2016 - Jul. 2023Iasi County, Romania
XeroxGlobal Ops Support and HR Administration Services Lead
May. 2015 - Dec. 2016Iasi County, RomaniaOverall responsibility for delivering best in class HR Admin services to Xerox clients; leading globally quality control standardization, commercial and governance, internal controls, operations controls, ensuring continuous optimization and service improvement and innovation. Leading teams globally to align service and standardize;
XeroxHead of Europe HR Services
Apr. 2013 - Apr. 2015Bucharest, RomaniaEstablishes and manages all European Shared Services Functions.
Liaises with his/her counterparts in other regions from which European clients might receive services and will align with them on continuous standardization and harmonization.
Leads process driven work stream leaders and support functions leaders.
Has overall responsibility for delivery on SLA across clients.
Supports Work Stream Leaders in high level client escalations.
Accountable for cross client & process standardization and constant improvement and cost optimization.
Accountable for cross client constant innovation.
XeroxCOO`s Chief of Staff
Jul. 2012 - Apr. 2013EuropaResponsible for assisting the COO and the Executive Management Team to provide project support and assist with goals, strategies, plans and policies. Responsible for assisting in the management of all hands-on operational aspects. Assists the COO in the aggressive and successful growth of the company. Assist in the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. Assist in developing, implementing and evaluating ongoing programs, functions and activities.
- Member of Marketing Executive Council
- Innovation Coordinator - Europe Services
- Business Continuity Coordinator - Europe Services
- Member of - IT Risk Governance Committee
XLW StarSenior Project Manager
May. 2006 - Jun. 2012EuropeHas end2end service delivery responsibility for a specific project for a specific client.
Is the main client interface for for all Process Specific Matters for his area.
Develops and maintains the customer relationship with the operations and retained operations teams. Accountable for the day to day service delivery including quality, timeliness, customer satisfaction and cost.
Escalation point for client operation.
Planning of operational activities and communication to stakeholders of any changes.
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