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Work Background
NetflixWorkplace Experience Coordinator
May. 2024 - Dec. 2024Greater London, England, United Kingdom• Facilitate the onboarding process and warmly welcome new employees, integrating them smoothly into the workplace environment
• Assist in planning, coordinating, and setting up office events, collaborating with partners, vendors, and stakeholders to ensure successful execution
• Work across various contact streams to assign and monitor, promote a high level of satisfaction among staff by promptly responding to their service requirements
• Ensure an exceptional experience for all stakeholders, to include staff, visiting employees, new hires, guests and interview candidates
• Management of Workplace Employee Landing Page content
NetflixStudio Management Operations
Nov. 2022 - Apr. 2024London, England, United Kingdom• Creation all helpdesk/reception function workflows to ensure a seamless visitor experience • First point of contact for all vendors, production members and visitors for anything studio related
• Logging and tracking of all maintenance issues on-site and maintaining personable relationships with all vendors so that reactive & PPM maintenance is completed and tracked within schedules
• Tracking of all costs relating to office expenses and consistently reviewing options to assure we remain cost efficient and within budget
• Assisting the studio manager with the creation of production workflows
nateOffice Manager
Jul. 2022 - Sep. 2022London, England, United Kingdom(Redundancy)
• Managing the facilities and maintenance of the office space, liaising with our property managers should any issues arise
• Maintaining great relationships with our vendors and suppliers, ensuring our processes are time and cost efficient
• Assisting the People Partner with any HR duties such as Right to Work checks, onboarding of new staff, inductions and any other HR administrative duties
• First point of contact for any visitors or external stakeholders, management of the office inbox
• Ensuring all office supplies and food/drink are stocked weekly
• Organizing bi-weekly socials
Wolff OlinsOffice Manager
Mar. 2022 - Mar. 2022London, England, United Kingdom
ZAKFinance & Office Manager
Oct. 2021 - Mar. 2022London, England, United Kingdom• Managing all memberships and leading the day-to-day relationship with the property manager
• Management of all meeting room requests for staff and clients
• Arranging company socials and new ideas to enhance a fun company culture
• Organize logistics for the transportation of clients or materials to and from shoots
• Supporting creatives and freelancers with timesheet administration in Traffic software
• First point of contact for any IT related issues and any required materials or supplies
• Effectively creating a positive & fun workplace by celebrating birthdays, new joiners, leavers and Anniversaries
• Assuring new starters have the required memberships, resources and are correctly inducted
• Reconciliations of all ongoing projects for ZAK, High Stakes Films and Selfhood
• Providing full financial support to the Financial Director by managing all purchase ledger & management accounts using SAGE
• Daily bank and PayPal reconciliations, debt management and credit control
• Processing company credit card and staff expenses
JSM Corporation (Ontario) Ltd.Property Management Officer
Jul. 2018 - Oct. 2021Toronto, Canada Area• Reconciliations of all 40 commercial tenant’s rent, common area maintenance charges & taxes
• Collaborating with the Leasing administrator to process renewals
• Maintaining the company CRM including data entry, updating and retrieval of data
• First point of contact for all tenants and vendors, dealing with inquiries and responding with general information or delegating accordingly
• Solely responsible for managing all transactions related to JSM subsidiary company using Quickbooks
• Account payables & receivables processed within a 2 day turnaround • Ensuring all contracts for the office premises were tracked and up to date
• Compiling bookkeeping reports as requested and reporting directly to the vice president
ManulifeProperty Administrator
Jul. 2017 - Jun. 2018Toronto, Canada Area• Bookkeeping - cheque preparation and printing. Responsible for paying and allocating payments for all invoices relating to Manulife Centre operating expenses
• Preparing statements of accounts and other required documentation for tenants of the Manulife Centre
• Office Management - Assuring all catering & office supplies are managed on behalf of staff
• Maintained great relationships with tenants by being the first point of contact for any issues, with quick resolution turnaround
Fusion InsuranceUnderwriting Assistant
Jun. 2016 - May. 2017Bristol, United Kingdom
ING DIRECT AustraliaBusiness and Processing Support
Oct. 2015 - Dec. 2015Sydney, Australia
Colonial First StateInvestor Services Representative
May. 2015 - Oct. 2015Sydney, Australia
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