Daily MailHead of Digital and Data Services
Feb. 2012 - Mar. 2017London, United KingdomDelivery led all eCommerce and digital channels, generating c.£5 million per annum, as well as a customer data platform with c.4 million unique, quality customer contacts. Direct reports by multi-disciplined teams, including management of data architects, data developers, project managers, system architects, developers, QA, and operational teams. Delivered end-to-end publishing and payment solutions for the digital edition (App and Web) of the print newspaper. This had c.45k circulation and represented £2.3 million in revenue. Successfully delivered, implemented, and managed loyalty and rewards system. This represented £15 million cost-saving, used by 300k readers. Introduced Agile best practice which represented significantly higher throughput development and increased quality. Reduced partner resource head count representing £200k in annual savings.