Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Client Success Associate
Spectora Home Inspection SoftwareClient Success Associate
Dec. 2024Denver Metropolitan Area
Data Annotation Specialist
DataAnnotationData Annotation Specialist
Oct. 2024Golden, Colorado, United StatesLabel and categorize data for machine learning. Identify patterns in data sets. Research and verify AI model outputs. Train AI models on high-quality data.
Data Transfer Specialist
Housecall ProData Transfer Specialist
Oct. 2021 - Oct. 2024Golden, Colorado, United StatesWork with customers (pros) to transfer their data from one computer program to Housecall Pro.
Customer Service Agent
Housecall ProCustomer Service Agent
Feb. 2021 - Sep. 2021Golden, Colorado, United StatesWorked as a chat representative answering questions and solving issues for customers (pros) who used the Housecall Pro software.
Research Analyst
Wonder (AskWonder.com)Research Analyst
Mar. 2017 - Nov. 2020Golden, Colorado
6th Grade Teacher
Valley View Elementary School6th Grade Teacher
Oct. 2016 - Aug. 2017Greater Denver AreaDeveloped and delivered quality language arts and social studies lessons to 6th grade students. Assessed and analyzed learning data to inform instruction. Performed all other duties required of teachers.
Teacher
Global Village AcademyTeacher
Mar. 2014 - Oct. 2016Northglenn, ColoradoMiddle School English Teacher.
2nd Grade Teacher
Jefferson County Public Schools2nd Grade Teacher
Sep. 2012 - Jul. 2013Plan and deliver lesson plans in all subjects to 2nd grade students, perform all other duties associated with teaching and education.
Claims Processor
Anthem Bluecross & BlueshieldClaims Processor
May. 2004 - Sep. 2012Greater Denver AreaAnalyzed health insurance claims for processing and payment. Performed internal customer service duties to communicate claims payment information. Worked remotely to process all types of health insurance claims.
Customer Service Manager
Employee Benefits Solutions, IncCustomer Service Manager
Sep. 2000 - Nov. 2004Greater Denver AreaServed as customer liaison to insurance companies. Developed and maintained customer database. Troubleshot and resolved customer service inquiries.
Customer Service Representative
Anthem, Inc.Customer Service Representative
May. 1998 - Sep. 2000DenverProvided customer service for a variety of health insurance issues in a busy call center.

Requests

Touchpoint image
3
Looking for a Job
Seeking Role: Data Annotator or AI Trainer
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Shannon on Intch
Data Entry
525823 people
17
Assistant manager
16
Customer service specialist
17
Sr Director, Customer Support
Data EntryData Entry Associate
116128 people
17
Assistant manager
15
Founder & Integrative Nutrition Coach @ RENEW with Caroline
16
Customer Interaction Specialist