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Work Background
Spectora Home Inspection SoftwareClient Success Associate
Dec. 2024Denver Metropolitan Area
DataAnnotationData Annotation Specialist
Oct. 2024Golden, Colorado, United StatesLabel and categorize data for machine learning.
Identify patterns in data sets.
Research and verify AI model outputs.
Train AI models on high-quality data.
Housecall ProData Transfer Specialist
Oct. 2021 - Oct. 2024Golden, Colorado, United StatesWork with customers (pros) to transfer their data from one computer program to Housecall Pro.
Housecall ProCustomer Service Agent
Mar. 2021 - Sep. 2021Golden, Colorado, United StatesWorked as a chat representative answering questions and solving issues for customers (pros) who used the Housecall Pro software.
Wonder (AskWonder.com)Research Analyst
Mar. 2017 - Nov. 2020Golden, Colorado
Valley View Elementary School6th Grade Teacher
Oct. 2016 - Aug. 2017Greater Denver AreaDeveloped and delivered quality language arts and social studies lessons to 6th grade students. Assessed and analyzed learning data to inform instruction. Performed all other duties required of teachers.
Global Village AcademyTeacher
Mar. 2014 - Oct. 2016Northglenn, ColoradoMiddle School English Teacher.
Jefferson County Public Schools2nd Grade Teacher
Sep. 2012 - Jul. 2013Plan and deliver lesson plans in all subjects to 2nd grade students, perform all other duties associated with teaching and education.
Anthem Bluecross & BlueshieldClaims Processor
May. 2004 - Sep. 2012Greater Denver AreaAnalyzed health insurance claims for processing and payment. Performed internal customer service duties to communicate claims payment information. Worked remotely to process all types of health insurance claims.
Employee Benefits Solutions, IncCustomer Service Manager
Sep. 2000 - Nov. 2004Greater Denver AreaServed as customer liaison to insurance companies. Developed and maintained customer database. Troubleshot and resolved customer service inquiries.
Anthem, Inc.Customer Service Representative
May. 1998 - Sep. 2000DenverProvided customer service for a variety of health insurance issues in a busy call center.
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