Dimension DataSenior Product Manager - Cloud Services for Microsoft
Jun. 2010 - Mar. 2015North Ryde• Promoted to the Senior Product Manager of the Dimension Data Global Cloud Business Unit / IT as a Service Business Unit, responsible for overseeing the development and packaging all aspects of the product/service on our offering • Work with Business Units , Sales, Research & Development, Operations, Legal and Commercial to develop timelines for new product development and market release.
• Develop, propose and manage an overall product budget to ensure success
• Evangelise the Product to ensure it is understood and is sold by field teams successfully.
• Specify market requirements for current and future products by conducting market research and ongoing customer visits.
• Develop core messaging and positioning for the product
• Develop product pricing and cost models to meet revenue and profitability goals
• Successfully manage the complete product design and delivery project, including Service Introduction, Go to market, Product Lifecycle, artifact development, process, cost model, service operations, and billing.
• Facilitate all aspects of End–to-End Product Lifecycle from Idea through Implementation, Delivery, Support and Operations
• Cloud Services for Microsoft – Lync, SharePoint, Exchange
• Infrastructure as a Service (Storage, Backup, Compute, DR, VDi)
• Applications as a Service (Exchange, SharePoint, Lync)
• Security as a Service (Web , Email and Gateway Security)