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IT
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United States
Work Background
Analyst IV
Beth Israel Lahey HealthAnalyst IV
Feb. 2025United States, BostonHealthcare EHR/IT consulting
Epic Research Analyst
Medix - Tampa General HospitalEpic Research Analyst
Mar. 2024 - Feb. 2025United States, TampaHealthcare EHR IT consulting
Lead Epic Research | Genomics | Cosmos Analyst
Memorial Hermann Health SystemLead Epic Research | Genomics | Cosmos Analyst
Jan. 2023 - Mar. 2024Houston, Texas, United States
Information Technology Tier 3 Analyst, Senior (Epic Research)
CHRISTUS HealthInformation Technology Tier 3 Analyst, Senior (Epic Research)
May. 2022 - Feb. 2024
Strategic Clinical Research Consultant
IllumiCare, Inc.Strategic Clinical Research Consultant
Apr. 2022 - Mar. 2023Birmingham, Alabama, United States
Epic Research Billing, Lead Analyst
University of ChicagoEpic Research Billing, Lead Analyst
Feb. 2022 - Jul. 2023Chicago, Illinois, United States
Epic Research Analyst
University HospitalsEpic Research Analyst
Oct. 2021 - Feb. 2022Cleveland, Ohio, United States
Sr Epic Research Analyst
NYU Langone HealthSr Epic Research Analyst
Jul. 2021 - Oct. 2021New York, New York, United States
Mgr of Research Finance, OnCore Project Manager (CTO)
Wilmot Cancer InstituteMgr of Research Finance, OnCore Project Manager (CTO)
Oct. 2020 - Jun. 2021Rochester, New York, United States
Senior Research Analyst
Pivot Point Consulting, a Vaco CompanySenior Research Analyst
Dec. 2019 - Aug. 2020Reno, NevadaAct as lead consultant with primary responsibility to increase research billing compliance in regards to federal regulations and CMS mandates. Has lead the research team (comprised of 2 FTE individuals and myself) in the review of the DHHS Cost Rate Agreement and subsequent creation of 2 (HB/PB) research fee schedules, hospital and professional research claims automation, automated research charge adjudication, both research clinical and research billing workflows (to include results routing, pending orders as CRC, research medications and MAR, ADT event notifications to study team, research visit and note types, billing protocol creation including both professional and corresponding hospital charges complete with appropriate modifiers), research statement production, and claims/denials review. Have also assisted in the review and creation of research training tracks, materials, and proficiency exams by working one-on-one with PTs.
Director, Research Informatics
Research, Operations & Compliance Solutions, Inc.Director, Research Informatics
Feb. 2019 - Oct. 2020Greater Los Angeles Area
Application Analyst
CSI Healthcare ITApplication Analyst
Dec. 2017 - Feb. 2019UCONN Heath, Farmington CT Directly responsible for full implementation of Epic Research and Epic Research Billing functionality – from scoping and gap analysis, to building, to training, to Go-Live support, to post go-live maintenance and training.  100% responsible for research training activities: Created (or modified FS) all training materials, exercise booklets, tip sheets, etc. Trained ambulatory and billing CTs Managed the institutional LMS for research registrations and online exams  Created billing protocol records to automate and adjudicate research-related charges.  Worked with stakeholders to: Automate research claims information and required data elements Triage order set requests Triage BPA requests for recruitment Create fee schedules and pricing contracts for each billing protocol Create (with Cadence) clinic and provider schedules Create (with Willow) investigational medications for inclusion in PRL records Create research-specific visit navigators Create research statements and monthly batch-job processing (with SBO)  Implement a 2-tier billing review and associated workflow
Senior Consultant
Nordic Consulting Partners, Inc.Senior Consultant
Dec. 2016 - Nov. 2017Huntington Beach, California Performed full implementation of Epic Research and Epic Research Billing functionality – from scoping, to building, to training, to Go-Live, to post go-live maintenance.  Direct all implementation activities  Created all training materials including online classes and exams.  Created over 55+ billing protocol records to automate and adjudicate research-related charges.  Worked with stakeholders to additionally:  Automate research claims information and required data elements  Create CMP records for all protocol builds to increase ordering efficiencies and billing compliance  Create fee schedules and pricing contracts  Implement a 1-tier billing review  Implement 100% research claim review WQ (to ensure compliance with new research billing workflows immediately after Go-Live)
Epic Research Consultant
Global Healthcare IT, Inc.Epic Research Consultant
Jun. 2016 - Dec. 2016University of California at San FranciscoAPeX (Epic) Research Analyst - Research Billing Implementation Project Lead Project responsibilities include: a) FIRST institutional Research Fee Schedule creation (merging over 9 institutional fee schedules to create 1 consolidated research fee schedule complete with institutional prices, federal/non-federal discounts (using NUMEROUS government guidelines and policies from DHHS), and research rates b) Self pay discount tables for HB Research Billing c) Contracts for PB Research Billing d) Research Statements and Workflow e) Research billing review report - upgrades and workflow f) HB/PB DNB/WQ review and updates g) Individual RSH record fee schedules for "grandfathered" trials with special pricing h) CTMS Integration Workgroup i) Training j) UAT Testing Seeking additional HB certification if possible!!
Epic Research Analyst
UCSFEpic Research Analyst
Jan. 2016 - Dec. 2016
Solutions Consultant
BenefitfocusSolutions Consultant
Sep. 2015 - May. 2016Work directly with client and Benefitfocus leadership to develop, execute, and evolve a comprehensive business solution that reflects strategic client business objectives. On a day-to-day basis, this includes: Requirements gathering on-site Remote Requirements gathering Daily scrum calls Weekly/bi-weekly client calls (or as needed and defined by the client) Requirements documentation for client sign-off Requirements documentation for engineering review and estimation Building prototypes within the Platform for client demonstrations and testing Testing support in all phases of the client relationship/contract/project (starting from SFTP connectivity testing through to Go-Live) Updating requirements based upon approved Change Requests as well as approved engineering estimates, edited and approved SOWs from the Sales Team Collaborate and coordinate with all internal teams, external vendors and other key partners to achieve program results, raising issues to appropriate executives when required to achieve results Recommend methods to improve performance with regard to service level agreements, metrics and measurements, and business trends Assist in leading the internal (Professional Services) team on behalf of the client, motivating the team, coordinating across teams, anticipating and addressing client needs, and ensuring the highest possible quality of work generated by the team Conduct meetings (including presentations and updates) with high level executives, brokers, carriers, consultants, and key partners Assist in the development of new and adequate training & development plans Manage customer relationships to maximize desired outcomes for the customers while increasing customer satisfaction and retention
Epic Interface Lead
Medical University of South CarolinaEpic Interface Lead
May. 2013 - Aug. 2015Charleston, South CarolinaServe as the lead SPARC/Epic interface team Serve as a member of the Epic Research Integration team responsible for build, testing, and training Received Epic certification in the track of Research Billing (2 research tracks – Clinical Tools and Research Billing) Lead up the efforts to interface SPARC with Epic using IHE standards so that protocol, user, and billing protocols created in SPARC flow seamlessly into Epic to save users’ time and effort and to reduce duplicative data entry. Billing protocol functionality controls all research billing in Epic and determines how/where charges are dropped (to which account) • Interface build is complete and tested. Serve as one of three primary testers of research functionality in Epic (which includes use of Cadence, Epicare, Prelude, HB, and PB) Have attended the last 3 Research Advisory Councils at Epic in Verona, WI Have attended the User’s Group Meeting (UGM at Epic in Verona, WI)
Research Navigator
Medical University of South CarolinaResearch Navigator
Oct. 2009 - Sep. 2012• Perform one-on-one research consults with MUSC faculty and staff to identify study/research needs and suggest MUSC research resources as appropriate • Assist in budget development by providing investigators and their study teams CTRC-specific study budgets (patient-care related expenses for those procedures that occur utilizing CTRC space, staff, equipment, etc.) • Assist in the development of a cost recovery/cost sharing program for the SCTR CTRC program (program now being discussed on a national level) • Meet with Principal Investigators and pertinent study staff to discuss CTRC resources and support available for studies • Coordinate SCTR Scientific Review Committee (SRC) meetings including meeting preparation and assigning protocols to SRC members for scientific/medical/biostatistical review • Assist SRC Chair and/or Administrative Director in the expedited review process • Draft correspondence to Principle Investigators regarding letters of approval or other study status and funding specifics based on CTRC-AC review • Chair bi-weekly CTRC Protocol Support meetings regarding study status and any study concerns • Ensure proper documentation, data entry, accessibility, updating, and organization the CTRC protocol status board, the CTRC approval tracking chart, and the CTRC electronic protocol folders • Participate in post-award management process by verifying that grant expenditures are accurate and appropriate • Serve as a resource to CTRC investigators and staff to provide guidance regarding clinical research billing • Serve as a contact to aid investigators and research coordinators register their protocols on the National Institute of Health’s clinicaltrials.gov website
Senior Systems Analyst
Medical University of South CarolinaSenior Systems Analyst
Jun. 2007 - Aug. 2015Medical University of South Carolina, SCTRSPARC is a web-based research management system (CRMS) that integrates both research and routine clinical care work flows and has now been in operation at the Medical University of South Carolina (MUSC) since March 1, 2012. The system provides a one-stop-shop to researchers for all service requests related to their research with a focus on billing compliance, proposal and budget development, work fulfillment data collection, and clinical research visit and assessment tracking. Upgrades and enhancements based on user feedback from institutions around the country include increased invoicing and billing functionality, and outcome assessment using grant and publication data links (ROI). System development leverages home grown and community open source components. SPARC Request Senior Systems Analyst responsibilities include: Working with team of six software developers and analysts for system design and customization (6+ years); working with institutional faculty on system requirements and feedback; oversight of weekly deployments; daily testing of four different environments (production, testing, staging, and demo) to review new and existing code as well as to provide feedback and customization requests to the software development team; multiple institutional and departmental trainings; oversight and review of project growth over time; oversight of future project mapping/planning; traveling to other CTSA sites nationwide to provide demonstrations and on-site training/installation of system. Open source community manager.
Research Assistant
American Institutes for ResearchResearch Assistant
Aug. 2004 - Jun. 2005Washington D.C. Metro AreaAssist in editing and writing various statistical/technical reports on the content of and student performance on the National Assessment of Educational Progress (NAEP) • Conduct extensive literature reviews on different methods of holistically scoring student-constructed responses on state and national assessments • Perform statistical analyses involving student performance on selected NAEP constructed-response items • Examine in detail the content differences between United States national assessment (NAEP) and international assessment, primarily the Trends in International Mathematics and Science Study (TIMSS) assessment and the Programme for International Student Assessment (PISA) Mathematical Literacy exam in an attempt to reveal potential explanations for the discrepancy between US academic performance and international academic performance • Assist in the creation and maintenance of a process on behalf of the National Center for Education Statistics (NCES, Department of Education) to ensure that scorers of NAEP subject area items possess appropriate knowledge and skills
Student
College of CharlestonStudent
Jan. 2000 - Dec. 2004

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