INDUS Technology, Inc.Administrative Support Specialist
Feb. 2010 - Oct. 2015Notified points of contact about incoming visitors after verifying their identity and clearance levels. Processed entries and updates of government visitor logs within JPAS. Delivered high-quality administrative support to multiple departments, effectively juggling competing priorities to meet deadlines consistently. Utilized multiple software tools to format and assign serial numbers to reports, memos, letters, and other documents. Ensured compliance with Command protocols when uploading correspondence to the Records Library. Monitored and documented distribution of classified and unclassified correspondence. Drafted and modified administrative guidelines to improve operational flow. Supported customer requests by creating MS PowerPoint presentations, MS Excel spreadsheets, and MS Word documents Ensured accurate publication of phone directory on SharePoint. Maintained policy compliance through systematic file purging. Guaranteed Controlled Access Area spaces were secure by the end of business. Boosted team productivity through administrative tasks like document formatting, printing, and binding. Resulting in saving 20% in total time for the team.