IBMClient Solution Executive at Global Process Services (BPO)
Jan. 2009 - May. 2013BrazilClient Solution Executive of Global Process Services (GPS) at IBM. GPS is a portfolio of offerings, including transformation and process outsourcing which provides customers competency skills, expertise, assets and delivery in HR, Finance and Accounting, CRM, Supply Chain/Procurement and several industry-specific areas. Have overall responsibility for leading technical, legal and financial teams to deal closings. In this position, I have already led more than 15 local, regional and global proposals, ranging from 15 to 300M USD, with a win rate of 40%. I was part of the global team who, in January 2012, closed the biggest contract for IBM Brazil in the last 5 years. Achieved IBM’s 100% Club for achieving sales goals in 2012 / 13.
Participated as speaker in several marketing events organized by IBM and by other institutions, presenting IBM positioning, global trends, and industries points of view on outsourcing. Interacted and coordinated with global sales and delivery teams on over 10 deals to determine value, size deal, position IBM and to drive proposal completion / delivery. Effectively moved disperse and diverse, multicultural and multi functional teams forward by focusing on the value to customer, the deal at hand and driving to concrete deliverables for the client.