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Work Background
NayyaDirector of Engineering, Professional Services
Jan. 2024 - Nov. 2024New York, New York, United States- Hired and on-boarded 5 members of the Client Solutions team
- Worked with supplemental health carrier partners to implement the new Nayya Claims product
- Designed and developed a framework for supporting themes in the Nayya Choose React application
- Created technical project plan for the development of the Nayya Claims product with work spread across three different engineering teams
Ribbon HealthStaff Deployment Engineer
Jan. 2023 - Dec. 2023New York, New York, United States- Standardized bulk editing process for provider directories, achieving 90% time savings
- Assisted customers in integrating with Ribbon’s platform for provider directory searches
- Implemented ETL pipelines using pyspark and Databricks for customers’ custom provider directory ingestion
- Designed and developed a Customer QA framework to validate customer specific provider directories and check for anomalies over time
ElectricEngineering Manager, Data Platform
Sep. 2021 - Sep. 2022New York City Metropolitan Area- Managed a five person team consisting of data engineers, data scientists, and, analytics engineers
- Hired three engineers, growing the team from two to five people
- Oversaw the migration of Electric’s extract and load pipeline from Stitch to Fivetran
- Successfully led the warehouse migration of Electric’s finance data from Zuora to NetSuite with zero downtime in reporting
- Integrated Select Star with Electric’s data platform
- Trained business users to use Select Star to understand Electric’s company-wide data model
- Evaluated and on-boarded multiple vendors to Electric’s data platform
- Worked with executive team to ensure appropriate budget was allocated for the data platform in the coming year
- Collaborated with the product manager to determine roadmap for the next year
- Advised the engineering organization on database design best practices and created a refactored database design to make Turbine more manageable
NGDATAVice President of Engineering, Americas
Jun. 2020 - Aug. 2021New York City Metropolitan Area- Identified emerging technologies and integration strategies; lead client engineering team and developers on research, cloud migration, AWS, code changes & new release implementations incl. alerts for data changes
- Incorporated HDFS encryption and new UI features into product and screens allowing inter-system data edits
- Hired and managed professional services team for Americas’ data engineering project and represent team on company’s technical architecture board and provide sales and client insight to the larger organization
- Taught data engineering to tech team via training sessions, supervised coding assignments, and lunch & learns - Supported pre-sales team in requirements gathering, lead qualifying, demos, & customized solutions architecture
- Led internal/external training & product evangelism for NGDATA’s Lily CDP (CRM that aggregates data via disparate sources); create API to ingest customer events from Gigya (identity management platform) into Lily - Maintained AWS resources (EC2 & MySQL); implemented monitoring for managed services team using Nagios
- Developed connectors from Lily CDP to WhatCounts, Facebook, Google, & Twitter APIs
NGDATADirector of Data Engineering - Americas
Mar. 2018 - Jun. 2020New York, New York
AutomatticData Wrangler
Feb. 2016 - Mar. 2018- Managed cross-functional ops with marketing, analytics & finance to prioritize features for big data platform
- Collaborated with data scientists on ‘cold start’ solutions and recommended sites and initial user engagement
- Oversaw developers and 3rd parties on integrations, security features, and server maintenance for Jetpack tool
- Wrote MapReduce jobs to calculate daily amortized transaction revenue; reduced runtime from 3 days to 20 min
- Managed 192-node Hadoop cluster for data analysis; updated & deployed data access layer update for Elasticsearch
- Built proof-of-concept tooling to measure user session time, using JS on page and Spark for processing
NGDATABig Data Manager US
Oct. 2012 - Feb. 2016- Oversaw Lily Customer DNA implementation in Americas & Asia (personalization + attributes) into clients’ networks and provided support in design, integration, & deployment; maintained open-source Data Repository
- Wrote end-user documents for installing and configuring Lily through automated provisioning & manual steps
- Designed and maintained multiple use-case demo environments used by the Sales team
Descartes Systems GroupDirector of Research & Development, Commercial Solutions
Jul. 2006 - Oct. 2012- Hired & led 35 int’l developers to build & maintain 22 unique systems for 200+ clients & $10M in YoY revenue - Represented team on Architecture Review Board; standardized architecture & tech stack across product lines
- Met quarterly with US Customs and major customs filers to design architecture used in seven customs filing systems; reduced lead time for project creation from over a year to 5 months - Created value-added-network service; allowed 100+ clients to communicate with Customs & Border Patrol via MQ using Perl scripts & services written in Visual C++; designed & implemented tools to view EDI messages
Flagship Customs Services, IncManager - Server Development
Jun. 2001 - Jun. 2006
ADP IMSQA
Jan. 1999 - Jan. 2000- Wrote, configured, and maintained distributed processing environment to load test and validate client/server performance using LoadRunner and WinRunner
Manugistics, IncQA
Jan. 1998 - Jan. 1999- Developed QA test cases to verify client/server communication services according to specifications
- Wrote QA Partner test scripts to automate software testing
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