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Work Background
QuadsatKey Account Manager - North America
Mar. 2024 - Nov. 2024Annapolis, Maryland, United States
LinQuestPrincipal Satellite Communications Engineer II
Jul. 2019 - Aug. 2021Odenton, MDI was specifically sought out to provide oversight and leadership to a very high-profile DoD CIO deliverable. Undertook the role of Lead Architect and Researcher for the US DoD CIO SATCOM Terminal Reference Architecture (S-TRA). This architecture is the framework by which all future DoD SATCOM terminals shall be designed and will reduce time to new terminal adoption by reducing development time and expense.
ECS Federal, LLCSatellite Communications Engineer supporting DISA C-SSE
Jan. 2016 - Jun. 2018Ft. Meade, MDContracted to provide SME level input on the iDirect platform and design a worldwide Situational Awareness engine to support metrics collection and rollout of the new features and systems. Create Standard Operating Procedures and processes for metrics collection and analysis.
Roberts Communications Consulting, LLCPresident/Founder
May. 2015Annapolis, MDVeteran owned Small Business providing the SATCOM community with professional services and support in the rapidly changing landscape. RCC offers a variety of business development/market intelligence and engineering services to organizations desiring to market their products and services to the US Government. Additionally, RCC works with industry on a surge basis to fulfill short term projects and requirements.
IsoTropic Networks IncDirector, Global Teleport & NOC Operations
Jan. 2015 - May. 2015Lake Geneva, WisconsinSelected to manage the growth and modernization of this boutique satellite ISP. IsoTropic provides bandwidth and support services to some of the world’s elite yachts, private islands, remote resorts as well as the oil and gas and mining industreis. Operating on six satellites from its teleport in Wisconsin and partner teleport in Poland with a support staff of twelve, IsoTropic supports over 1000 sites worldwide.
TeleCommunication Systems, Inc.Managed Services Operations Manager
Nov. 2013 - Jan. 2015Hanover, MDChosen to lead the Managed Services Operations team through the roll-out of TCS’s largest managed service to date: the $40M USMC bandwidth management contract. During this same period TCS is upgrading and modernizing the Manassas International Teleport with new hardware, software and personnel.
TeleCommunication SystemsTools & Teleport Lead
Jul. 2010 - Nov. 2013Baltimore, Maryland AreaEngineer III; VSAT & Teleport engineering & management. Lead engineer and manager for the companies domestic teleport and ITSM tool set.
TeleCommunication SystemsSenior Satellite Communications Engineer
Jun. 2009 - Jan. 2015Baltimore, Maryland AreaPerformed routine and demand maintenance/repair on the company’s international teleport, including system upgrades, modifications and changes. Provided earth station support services to the US Department of Homeland Security, NASA, and other US Government and Civilian customers.
Mobil Satellite TechnologiesDirector of Operations
Sep. 2008 - Nov. 2008Responsible for the day-to-day operations of a small iDirect VSAT network comprised of emergency responders and government agencies. Manage a team of 5 technical support analysts. Provide reports & metrics to the CEO/Owner.
Implementing process improvement and ITIL best practices.
GTECHDirector of Satellite Operations (acting)
Dec. 2007 - Dec. 2007Responsible for the day-to-day operations of the largest private VSAT network in the US. Managed a team of 15, including 2 supervisors, 4 engineers, and 9 technicians. Provided reports & metrics to senior management.
GTECHPrincipal Network Engineer (VSAT/RF)
Apr. 2005 - Dec. 2007Provide system level engineering support for the GTECH transaction network. The network carries transactions for several state lotteries and is comprised of over 40,000 VSAT terminals.
Conduct design reviews of planned upgrades/changes to the HNS VSAT network. Manage the operation of the GTECH Austin Earth Station. The Earth station is configured for multi-satellite and multi-transponder operation. Operating on AMC 3 & 4 in the Ku frequency band.
GTECHSr. Network Engineer (VSAT)
May. 2003 - Apr. 2005Provide system level engineering support for the GTECH transaction network. The network carries transactions for several state lotteries and is comprised of over 20,000 VSAT terminals.
Conduct design reviews of planned upgrades/changes to the HNS VSAT network.
Hughes Network SystemsSystems Integration/Support Engineer II
Oct. 1999 - May. 2003Provided system level support to the DirecWAY National Network Operations Center, serving over 100,000 customers. Implemented several cost reduction plans resulting in a major operational cost savings.
Software engineering representative to the Change Control Board.
Designed several cost reduced systems for international deployment. Provided support to many large international customers.
Rated in the top 5% of all HNS employees in 2001 and 2002.
Intergraph Computer ServicesField Service Engineer
Oct. 1996 - Apr. 1999LAN, Computer and workstation support to Federal and Civilian Customers in the DC metro
US NavyRadioman, Submarines (E4-E6)
Apr. 1987 - Oct. 1996Submarine Base Kings Bay, GACommunications Technician/Supervisor onboard Ohio Class Submarines.
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