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Work Background
QI TechSales Manager
Jul. 2024- Facilitar o desempenho do time comercial, promovendo alinhamento estratégico, oferecendo suporte em negociações e incentivando o alcance de metas;
- Desenvolver estratégias para identificação e abordagem de novos segmentos de mercado, aumentando a capilaridade dos produtos da QI Tech, como Banking as a Service, Lending as a Service, KYC, Onboarding Digital e estruturação de fundos;
- Apoiar diretamente os membros do time em negociações complexas, atuando como facilitador e mentor, enquanto também conduz o fechamento de negócios de alto impacto;
- Estabelecer e monitorar métricas de desempenho individuais e coletivas, promovendo feedback contínuo e melhorias no processo de vendas;
- Atuar como ponto de conexão entre a equipe de vendas e as áreas de Produto, Operações e Marketing, garantindo alinhamento estratégico e aprimoramento das soluções oferecidas;
- Participar ativamente na definição de preços e políticas comerciais, equilibrando competitividade de mercado e rentabilidade para a empresa;
- Criar apresentações e materiais executivos para reuniões estratégicas com stakeholders internos e externos;
- Conduzir análises detalhadas do pipeline e resultados do time, fornecendo relatórios acionáveis para a liderança da QI Tech;
- Representar a QI Tech em eventos e fóruns do setor, posicionando a empresa como referência em inovação financeira e soluções B2B.
QI TechAccount Manager
Apr. 2023 - Nov. 2024- Prospect for new customers, identifying business opportunities and establishing contact with potential new partners;
- Work on qualifying leads by learning in detail about the potential client's business model, in order to effectively identify QI Tech products that suit the lead's desired journey;
- Negotiate the terms of sale, price, delivery time, payment method and other conditions, always seeking customer satisfaction and achieving sales targets and always in accordance with the pricing policy;
- Provide quality service to customers, clarifying doubts, providing additional information about products and services and maintaining a long-term relationship with them;
- Prepare personalized commercial proposals for each client, presenting solutions that meet their needs and expectations;
- Carry out post-sales management, checking whether the customer is satisfied with the product or service purchased, identifying possible problems and seeking solutions for them.
ZendeskAccount Executive
Oct. 2022 - Apr. 2023-Generate new business opportunities to feed Zendesk's pipeline.
-Work closely with sales to develop target lists, calling and messaging strategies generating opportunities for new business
-Conduct high-level conversations with target accounts
-Research and build new and existing accounts (mapping, cold calling, cold email, making demos, market research, screening and others)
TuvisAccount Executive
Mar. 2022 - Oct. 2022São Paulo, São Paulo, Brazil- Develop and execute a territory plan based on target agencies and applicable use cases, resulting in a pipeline of opportunities in the target market, to help achieve quarterly and annual sales metrics.
- Develop and present to customers a strong understanding of the benefits and advantages of our product
- Execute sales cycles that employ Strategic Sales strategies and tactics.
- Build and present product and service proposals.
- Work with Pre-Sales Engineering resources to define the scope and deliver well-qualified "Land & Expand" POCs
- Expand business on the accounts you managed
- Provide guidance, direction and support to assigned BDR in their efforts to support my pipeline development.
- Provide guidance and direction to your Field Marketing resources so they can target programs to my target accounts.
- Maintain the Salesforce CRM system with accurate pipeline information.
VTEXBusiness Development Manager
Jan. 2021 - Mar. 2022- Manage BDR team responsible for the first contact with prospects, evaluating whether they are qualified opportunities, working with leads, demonstrations, cases and digital commerce content and closing corporate deals.
- Build and maintain trusting relationships with potential customers and customer decision makers, understanding their needs and providing guidance when purchasing products from the VTEX platform.
- Responsible for creating the list of goals, using input from Solutions Engineers and Sales Leaders;
- Work closely with marketing teams and partners (resellers) to align VTEX's lead generation strategy;
PagSeguro PagBankStrategic Sales Consultant
Mar. 2019 - Mar. 2020São Paulo, São Paulo- Structure the whole commercial training area, from hiring to qualifying the team
- Finding gaps on the commercial team and planning trainings, mainly through ADDIE
and Smith & Ragan
- Follow up of applied trainings and KPIs evaluation based on Kirkpatrick Levels of
Evaluation
- Indirectly lead a team of 8 teachers and 4 content creators
W. L. Gore & AssociatesSales Projects - Sales Support LATAM
Aug. 2018 - Mar. 2019São Paulo Area, Brazil- Management and production of medical events, and also support in the relation with
physicians and distributors
- Planning and execution of projects along with the sales team
- Sales analysis and report
- Surgical Center experience and participation on trainings
Armazém do NaturalMarketing & Sales Responsible
Dec. 2014 - Sep. 2017São Paulo e Região, Brasil- Participation on the Market study and definition of the company’s culture
- Training sales team and also responsible for sales reports
- Direct responsible for sales and recognized by the growth of 500% in revenue.
Plena SaúdeInside Sales Account Manager
Jul. 2010 - Jan. 2012São Paulo, São Paulo, Brasil- Assistance in closing and managing the contract for 3 regions, annual billing of 1.5MM in the account, having 230% of quota attainment
- Outbound prospecting via calls and visits
- Seasonal campaings management
- Risk assessment for health insurance costumers
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