Alicia Woodruff

Customer service specialist, Financial Services Support

Data EntryDental billingCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterCustomer Success ManagerCase ManagerClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistComplaint Resolution SpecialistAdministrative AssistantPersonal AssistantOffice AssistantOffice AdministratorAssistantCustomer ServiceMedical

I have excelled in my role as a Customer Service Specialist providing exceptional service and support to clients in multiple sectors. I have successfully resolved complex customer inquiries and complaints, consistently achieving high customer satisfaction ratings. I have also demonstrated strong knowledge of financial products and services, helping clients to understand and manage their finances effectively. Additionally, I have streamlined customer service processes, improving efficiency and productivity within my team. My financial analysis skills have been instrumental in identifying and resolving financial discrepancies, further enhancing customer trust and satisfaction.

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